Accomplished Lead Communication Specialist and Campus Safety Officer at Franklin Pierce University, adept in customer service and problem-solving. Enhanced campus safety and improved team performance through effective training and communication. Skilled in data entry and community relations, achieving a significant decrease in unsolved cases.
Greeted visitors, Determined their need and directed them to the appropriate personnel.
Answered incoming calls in a professional manner and sent them to appropriate departments.
Manage office Supply inventory and stocking supplies to ensure adequate stock levels are maintained at all times.
Performed data entry task's into various computer systems accurately and efficiently.
Assisted with special projects as needed by researching information on the internet or other various other sources.
Maintained and organized filing system of paper documents and electronic files.
Handled all incoming mail and all outgoing mail.
Trained employees on effective communication techniques, improving overall team performance and collaboration.
Customer Service
Problem-Solving
Decision-Making
Data Entry
Community Relations