I enjoy nature, crafting, he;ping others and spending time with family and friends I love helping other people as well asI am a extreme animal lover!
Robin Wallenberg
Ofallon,MO
Summary
Dynamic and goal-oriented professional with extensive experience in customer service at Mobile On The Run. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in time management and multi-tasking, consistently achieving sales targets while maintaining a positive shopping environment. Reliable and outgoing, dedicated to fostering strong customer relationships.
Overview
19
19
years of professional experience
Work History
Sales Associate/Cashier
Mobile On The Run
02.2021 - 07.2021
- Assisted customers
- Maintained product displays
- Collaborated with team members to achieve sales goals and improve customer experience.
- Resolved customer inquiries and concerns efficiently to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Deli Attendant
Shop N Save Supermarket
02.2017 - 09.2018
- Prepared and served deli products, ensuring food safety standards.
- Assisted customers with product selection, providing exceptional service
- Maintained cleanliness and organization of deli area, following health regulations.
- Operated slicing and packaging equipment efficiently to meet customer demands.
- Collaborated with team members to streamline workflow during peak hours, enhancing productivity.
- Trained new staff on proper food handling techniques and customer service practices.
- Upheld company standards for presentation by arranging eye-catching displays featuring fresh meats, cheeses, salads, and specialty items within the deli case.
- Delivered excellent customer service, addressing inquiries and helping patrons make informed choices based on dietary preferences or restrictions.
Salad Bar Attendant
Golden Corral Buffet and Grill
04.2016 - 07.2017
- Prepared and assembled fresh salads to meet customer preferences.
- Maintained cleanliness and organization of salad bar area throughout shifts.
- Assisted customers in selecting toppings and dressings for customized salads.
- Monitored inventory levels, restocking ingredients as needed to ensure freshness.
- Used efficient food handling practices to maintain health and safety standards.
- Adapted quickly to customer demands during peak service hours.
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Minimized cross-contamination during preparation and stocking.
Crew Shift Leader
Jack in the Box
01.2014 - 09.2016
- Oversaw crew operations to ensure adherence to safety protocols and operational standards.
- Trained and mentored new team members, enhancing overall team performance
- Coordinated shift schedules, optimizing staffing levels for peak service periods.
- Implemented process improvements that increased efficiency and reduced operational delays.
Sales Associate
Gordmans
02.2012 - 12.2012
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor and ensured merchandise displays met company standards.
- Executed inventory management tasks, including stock replenishment and loss prevention measures.
- Collaborated with team members to achieve sales targets and improve customer satisfaction scores.
- Implemented promotional strategies to boost seasonal sales and drive foot traffic in-store.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cook
Chipotle
02.2012 - 10.2012
- Prepared high-quality ingredients for meal assembly, ensuring freshness and compliance with safety standards.
- Operated kitchen equipment efficiently to maintain consistent cooking quality and presentation.
- Collaborated with team members to optimize food preparation workflows and reduce wait times.
- Monitored food inventory levels, placing orders to minimize waste and ensure availability of key items.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cook
Ameristar Casino
09.2007 - 03.2009
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Training Coordinator
Penn Station Subs
02.2002 - 10.2004
- Designed and implemented training programs to enhance employee skills and productivity.
- Coordinated logistics for training sessions, ensuring optimal resource allocation and scheduling.
- Developed training materials and curricula that align with organizational goals and compliance standards.
- Facilitated workshops and seminars, fostering engagement and knowledge retention among participants.
- Evaluated training effectiveness through assessments, providing actionable feedback for continuous improvement.
- Mentored junior trainers, enhancing their delivery methods and content mastery for better outcomes.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
Education
High School Diploma -
Hazelwood Central High School
Florissant10-2030
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Store opening and closing
Interests
Timeline
Sales Associate/Cashier
Mobile On The Run
02.2021 - 07.2021
Deli Attendant
Shop N Save Supermarket
02.2017 - 09.2018
Salad Bar Attendant
Golden Corral Buffet and Grill
04.2016 - 07.2017
Crew Shift Leader
Jack in the Box
01.2014 - 09.2016
Sales Associate
Gordmans
02.2012 - 12.2012
Cook
Chipotle
02.2012 - 10.2012
Cook
Ameristar Casino
09.2007 - 03.2009
Training Coordinator
Penn Station Subs
02.2002 - 10.2004
High School Diploma -
Hazelwood Central High School