ROBIN WATKINS

Work History

Self-Employed

12.2015 - Current

Participated in all stages of manuscript preparation, book production and promotion
Proofread and reviewed all novels for tone, grammar, voice, and quality.
Maintained informative social media to help further storylines and promote future events.
Worked on creative brand messaging, campaigns and creative brainstorming.

Shapiro Developmental Center

08.2020 - 08.2023

Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Treated clients and families with respect and dignity.
Charted on each patient daily.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Attended appointments pertaining to health and well-being of each individual.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with clients to create safe and supportive environment.

CSL Plasma Center

04.2020 - 08.2020

Recorded patients' medical history, vital statistics or information such as test results into medical records.
Answered questions and provided appropriate assistance and communication to callers.
Utilized finger sticks and screening equipment to check hematocrit and protein levels.
Performed clerical duties such as creating and maintaining donor records files and inputting information into donor management computer software.
Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
Maintained clean, neat and properly sterilized work area.
Opened and updated files with current donor information.
Answered phone calls and provided new clients with required paperwork to initiate service.
Completed intake assessment forms and filed clients' charts.
Disinfected tools, equipment and surfaces between patients.
Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
Conducted basic screening procedures to verify compliance with donation criteria.

Preferred Meals

01.2019 - 03.2020

Monitored inventory and promptly reported items that needed to be reordered
Kept all utensils, dishes and glasses clean and ready for customer use.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies
Resolved customer concerns and relayed relevant information to supervisor.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Bath & Body Works

04.2019 - 12.2019

Building customer base ship through engagement, conversion, and phone calls and emails
Ensuring that customers are buying intended product.
Support replenishment activities that keep store full and thriving.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.