Robin Weitzman
Wharton,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Radiology Coordinator
Advanced Vascular Associates
09.2020 - 03.2024
- Ensured accurate documentation, maintaining organized records for all radiology procedures and results.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding radiology procedures.
- Collaborated with physicians to develop optimal imaging protocols for specific patient conditions.
- Optimized workflow efficiency through effective delegation of tasks within the radiology team.
- Improved patient satisfaction by streamlining appointment scheduling and follow-up processes.
- Facilitated interdepartmental collaboration on complex cases requiring multiple imaging modalities.
- Reduced patient wait times with efficient coordination of radiology services and staff schedules.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered phone calls and messages for 5 vascular surgeons at medical facility, scheduling appointments, and handling patient inquiries.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Received and routed laboratory results to correct clinical staff members.
Referral Specialist
Plaza Family Care
03.2008 - 02.2020
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for radiology testing before referring clients.
- Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
- Developed strong relationships with external healthcare facilities, fostering a collaborative approach to patient care coordination.
- Scheduled appointments with specialists on behalf of clients.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving issues related to referrals.
- Obtained prior authorization for radiology testing.
- Ensured continuity of care by regularly updating patient records with recent test results or changes in medical history.
- Reduced wait times for specialist appointments by diligently following up on pending referrals.
- Acted as a liaison between referring physicians and specialists, establishing trust and rapport through professionalism.
Education
High School Diploma -
Boonton High School
Boonton, NJ06.1985
Skills
- HIPAA Compliance
- Patient Scheduling
- Protocol development
- Strong organizational skills
- Medical Records Maintenance
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Critical Thinking
- Organization and Time Management
- Relationship Building
- Insurance Authorizations
- Data Entry
- Insurance Verification
- Scheduling Tests and Procedures
- Medical Terminology
- Documentation Review
- Appointment Scheduling
- Office Coordination
- Patient Referral
- Patient Health Information Access
- Patient Eligibility Requirements
- Appointment Setting
- Referral Verification
- CPT Coding
- Outpatient Procedures
- Taking Client Histories
- Diagnostic Imaging
Timeline
Radiology Coordinator
Advanced Vascular Associates
09.2020 - 03.2024
Referral Specialist
Plaza Family Care
03.2008 - 02.2020
High School Diploma -
Boonton High School
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