Robin Wells

Good Samaritan Home Care

09.1999 - 07.2025

Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer service success rates by quickly resolving issues.
Assisted clients with daily living needs to maintain self-esteem and general wellness.

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