Office 365
Hi, I’m
Robin Wetther
Realtor And Public Relations
STANCHFIELD,MN
Summary
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
21
years of professional experience
22
years of post-secondary education
1
Certification
Work History
Edina Realty ( North Branch)North Branch, MN
Realtor
05.2019 - Current
Job overview
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
New Hope Community ChurchCambridge, MN
Event Coordinator
01.2016 - 02.2021
Job overview
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Developed post-event reports to determine effectiveness of each event.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Coordinated florists, photographers, and musicians for events.
- Evaluated and selected service providers and vendors according to customer requirements.
- Consulted with customers to determine objectives and requirements for events.
- Hired, trained and supervised volunteers and support staff required for events.
- Catered many events and along with kitchen management.
New Hope Community ChurchCambridge, MN
Office Manager
05.2013 - 04.2018
Job overview
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Reported to senior management on organizational performance and progress toward goals.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained professional demeanor by staying calm when addressing unhappy or angry visitors or guests.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
New Hope Community ChurchCambridge, United States
Director of First Impressions
01.2015 - 01.2017
Job overview
- Showed worth to visitors by giving undivided attention.
- Assumed responsibility to notice guest dissatisfaction and used best judgment to rectify situation.
- Maintained area near entrance to create welcoming and inviting environment for guests.
- Greeted guests warmly, determined nature of visit and escorted to appropriate department or area.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
New Hope Community ChurchCambridge, MN
Volunteer Coordinator
04.2014 - 01.2017
Job overview
- Developed volunteer policies and procedures, codes of conduct, and volunteer standards.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated and implemented special events for volunteer service appreciation.
- Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
- Scheduled and organized training sessions for volunteers to develop skills and knowledge.
- Established and maintained online portal to post volunteer opportunities and facilitate volunteer registration.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Pregnancy Resource CenterCambridge, MN
Development Director
05.2012 - 05.2013
Job overview
- Improved processes to increase and follow client-relation feedback and support long-term business strategies.
- Assessed clients' specific needs and created fundraising programs to assist with meeting specific goals.
- Organized and spoke at events and galas.
- Identified new sources, both individual and business, of support as donors and vendors.
- Created fundraising materials utilized for social media, websites and mass mailings.
- Maintained customer relationships.
Gracepoint CrossingsCambridge, MN
Nursing Assistant
01.2008 - 01.2013
Job overview
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Radio Shack CorporationCambridge, MN
Assistant Store Manager
09.2008 - 06.2009
Job overview
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interacted well with customers to build connections and nurture relationships.
IC IndustriesShoreview, MN
Collections Representative
05.2006 - 05.2008
Job overview
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Recorded all information regarding financial status of customers.
- Counseled debtors on payment options and arranged installment agreements.
- Used skip tracing resources to locate debtors and updated information in company system.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
SelfBraham, MN
Home Daycare Owner
04.2002 - 04.2006
Job overview
- Developed lessons and activities to promote children's physical and emotional development.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Documented children's growth and development.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Assisted in potty training and toilet hygiene.
- Read stories, sang songs and facilitated creative play.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Encouraged children's emotional and social development.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Provided support and guidance to children in conflict resolution.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Logged information regarding naps, feedings and any medications administered.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Education
Roseville High SchoolRoseville, MN
High School Diploma
09.1988 - 06.1992
Pine Technical And Community CollegePine City, MN
CNA
09.2006 - 01.2007
Kaplan Institute Minneapolis, MN
No Degree from Real Estate
05.2001 - 05.2019
Skills
Property tours and inspections
Contract Negotiation
Marketing and advertising
Comparative market analysis
Lender relations
Property valuation
Menu planning
Client meetings
Wedding trends proficiency
Events logistics management
Meeting planning
Health, hotel and food service regulations
Scheduling
Staff Management
Project Management
Time management
Budgeting
Volunteer Management
Vendor relationship management
Affiliations
National Realtors Association, BNI, Chamber 65.
Board Chair President of New Pathways, Program. USDA Food and Safety Certified.
Software
Square
CRM
Google One/Business and Drive
Certification
Real Estate License - 2019-Current
Interests
Working with Non-Profits
Cooking
Hosting and Organizing Gatherings/Events
Networking
Timeline
Realtor
Edina Realty ( North Branch)
05.2019 - Current
Event Coordinator
New Hope Community Church
01.2016 - 02.2021
Director of First Impressions
New Hope Community Church
01.2015 - 01.2017
Volunteer Coordinator
New Hope Community Church
04.2014 - 01.2017
Office Manager
New Hope Community Church
05.2013 - 04.2018
Development Director
Pregnancy Resource Center
05.2012 - 05.2013
Assistant Store Manager
Radio Shack Corporation
09.2008 - 06.2009
Nursing Assistant
Gracepoint Crossings
01.2008 - 01.2013
Pine Technical And Community College
CNA
09.2006 - 01.2007
Collections Representative
IC Industries
05.2006 - 05.2008
Home Daycare Owner
Self
04.2002 - 04.2006
Kaplan Institute
No Degree from Real Estate
05.2001 - 05.2019
Roseville High School
High School Diploma
09.1988 - 06.1992