ROBIN WHEELER
Baltimore
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximise building security. Good report writing, recordkeeping and multitasking abilities with a solid history of success at facilities. Keen to offer several years of experience and take on a challenging new role.
Overview
23
23
years of professional experience
Work History
Security Officer 2
State of Maryland
Baltimore
10.2006 - Current
- Patrolled premises regularly to maintain order and establish a security presence.
- Utilized strong communication skills to interact with staff, guests, vendors, and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies, and procedures to ensure a safe environment.
- Performed routine checks of doors, windows, and gates for security breaches.
- Patrolled assigned areas on foot or in a vehicle to monitor the safety and security of personnel and property.
- Prepared detailed reports of security incidents and investigations.
Public Safety Officer
Maryland Institute College of Art
Baltimore
10.2002 - 10.2023
- Displayed strong decision-making abilities when responding rapidly to dangerous or high-pressure scenarios.
- Communicated effectively with other officers, supervisors, and members of the public to provide optimal service.
- Responded quickly and efficiently to calls for assistance from the public.
- Served as an example for other officers by demonstrating integrity, respect for others, commitment, professionalism, and accountability.
- Demonstrated excellent observational skills to identify suspicious behavior or potential threats to public safety.
- Assisted in creating a safe environment by providing security at special events or locations.
Security Supervisor
Volunteer of America
Baltimore
08.2008 - 07.2014
- Supervised security team to ensure the safety of facilities and residents.
- Conducted regular inspections to identify potential security risks.
- Implemented safety protocols for staff and visitor entry procedures.
- Coordinated emergency response drills to prepare for crisis situations.
- Monitored surveillance systems to detect unusual activity and incidents.
- Supervised property entrances and exits and monitored employee safety.
- Responded quickly to emergency situations by deploying appropriate resources and personnel.
- Monitored the entire facility using CCTV while simultaneously performing dispatch duties.
- Enforce security protocols, including access control, visitor management and package screenings.
Education
Associate Degree -
Baltimore City Community College
Baltimore, MD01.1994
High School Diploma -
Lake Clifton High School
Baltimore, MD01.1992
Skills
- Report writing
- CCTV surveillance
- Superior customer service
- Security guard license
- Compassionate,Patient, respectful and adaptable
- Critical thinking
- Team leadership
- Detail orientation
- Access badge distribution
- Visitor tracking
- Fire safety training
- Government security clearance
Timeline
Security Supervisor
Volunteer of America
08.2008 - 07.2014
Security Officer 2
State of Maryland
10.2006 - Current
Public Safety Officer
Maryland Institute College of Art
10.2002 - 10.2023
Associate Degree -
Baltimore City Community College
High School Diploma -
Lake Clifton High School