Robin Wick
Saint Paul,MN
Summary
Detail-oriented barista with five years of experience and a strong command of espresso preparation and beverage customization. Knowledge of inventory management and staff scheduling, and expertise in point-of-sale operations.
Overview
5
5
years of professional experience
Work History
Barista & Bookseller
Inkwell Booksellers Company
Minneapolis, Minnesota
02.2025 - Current
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Assisted customers in selecting books and beverages based on preferences.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Shift Lead
Blackwater Coffee & Cafe
Hopkins , MN
03.2024 - 12.2024
- Scheduled shifts and coordinated team assignments to ensure optimal coverage and service quality.
- Supervised daily operations of coffee preparation and service.
- Trained new staff in customer service and product knowledge.
- Facilitated new employee training sessions by providing guidance and resources, contributing to faster onboarding.
- Collaborated with management to implement process improvements, enhancing workflow efficiency.
Barista
Starbucks
St. Louisn Park , MN
06.2021 - 11.2023
- Collaborated with team members to enhance service efficiency during peak hours.
- Processed payments accurately using point-of-sale systems for smooth transactions.
- Managed inventory levels and restocked supplies to meet demand.
- Assisted in training new baristas on beverage preparation and customer service standards.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06-2021
Skills
- Espresso preparation
- Beverage customization
- Point-of-sale operation
- Recipe memorization
- Inventory management
- Customer engagement
Timeline
Barista & Bookseller
Inkwell Booksellers Company
02.2025 - Current
Shift Lead
Blackwater Coffee & Cafe
03.2024 - 12.2024
Barista
Starbucks
06.2021 - 11.2023
High School Diploma -
Champlin Park High School