Robin Wilcox
Madison,WI
Summary
Self-assured individual offering more than 15 years of experience as a Business Owner. Majority of my business was acquired by social media marketing and referral programs that I put into place. This would in turn build a larger clientele while keeping advertising cost low. Ambitious and results-oriented. I am a progress-driven planner, and a Self-motivated professional. I have been successful in seizing viable opportunities for expansion. Offering a background in increasing profits, reducing costs and transforming customer service standards. I have years of building and maintaining professional relationships with clients, to increase profitability and drive business. Great with time management and multitasking. I pride myself in making great first impressions. Taking the time to understand and relate with every Client and there personal needs. Proven history in building business through personal and professional networking. I am vastly creative and take so much joy in assisting others in building a space that makes them feel joy.
Overview
14
14
years of professional experience
Work History
Design Consultant
Alchemist Design & Restoration
Madison, WI
08.2023 - Current
- Collaborated with clients to identify design needs and develop creative solutions.
- Developed innovative design concepts for a variety of clients.
- Communicated with several key clients weekly to discuss individual needs and overall vision.
- Kept clients' budget in mind while preparing projects and consistently stayed under budget.
- Produced detailed mock-ups of proposed designs for client approval.
- Attended meetings and provided input on ideas for upcoming projects.
- Stayed up-to-date on current design trends in order to provide fresh ideas.
- Maintained organized records of all design files and documents.
- Brainstormed various strategies and proposed these strategies for client approval.
- Oversaw fulfillment of art and design needs for marketing, multi-media, merchandising and publicity efforts.
- Presented final designs to clients for review before implementation.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Attended design shows and reviewed magazines to better understand consumer trends.
Owner
The Burke Collective
Madison, WI
02.2022 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Reviewed legal documents related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Developed policies and procedures for the organization.
- Analyzed industry trends to develop competitive strategies.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Owner/Operator
Robin Wilcox LLC
Madison, WI
10.2009 - Current
- Managed over 30 clients weekly & Thousands in total during my career.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards.
- Managed day-to-day business operations including; accounting, finance, HR, marketing and public relations.
- Stayed current with market trends, to determine optimal pricing of goods and services.
- Managed Multiple Social Media accounts
- Developed sales presentation's and promotional initiatives to drive sales and increase brand awareness.
- Conducted target market and Social Media Marketing to scope out industry competition and identify beneficial trends.
- Devised, deployed and monitored processes to boost long-term business success and increase profits.
- Managed all business Advertising.
Education
Electrical Training Alliance Math Course
The University Of Tennessee - Knoxville
Knoxville, TN2020
Associate of Arts - Interior Design
Madison College
Madison, WIMedical Assisting
Globe University
Saint Paul, MNHigh School Diploma -
Deforest High School
Deforest, WISkills
- Financial Management
- Partnership development
- Relationship building
- Client Service
- Operations management
- Budget development
- Business Development
- Business planning
- Business launch
- Concept Development
- Customer Needs Assessment
- Graphic Presentations
- Digital Illustration
- Strategic Thinking
- Organization Skills
- Client Communication
- Knowledge of Design Software
- Design Research
- Project Management
- Design Strategy
- Material Selection
- Collaboration Skills
- Teamwork Skills
- Layout Design
- Client Presentation Delivery
- Rough Sketching
- Client Satisfaction
- Multi-Tasking Abilities
- Creative and Artistic
- Originality
- Computer Literate
- Photography
- Profit and Loss
- Verbal and written communication
- Social Media Management
- Online presence monitoring
- Networking and relationship building
- Brand & Image development
- Marketing and advertising
- Client communication
- Public and Media Relations
- Product Branding
- Scheduling
Timeline
Design Consultant
Alchemist Design & Restoration
08.2023 - Current
Owner
The Burke Collective
02.2022 - Current
Owner/Operator
Robin Wilcox LLC
10.2009 - Current
Electrical Training Alliance Math Course
The University Of Tennessee - Knoxville
Associate of Arts - Interior Design
Madison College
Medical Assisting
Globe University
High School Diploma -
Deforest High School
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