Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Wilson

Twinsburg,OH

Summary

Driven and adaptable professional with a proven track record at Swagelok, excelling in machinery operation and demonstrating a strong work ethic. Leveraged good communication to train employees and enhance customer satisfaction, significantly improving operational efficiency. Skilled in attention to detail, ensuring high-quality product output and safety compliance.

Overview

10
10
years of professional experience

Work History

Machine Operator/Engineering Intern

Swagelok
Solon, OH
04.2022 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

Self Checkout Host

Sam Club
Oakwood, OH
02.2021 - 04.2022
  • Engaged with customers and offered assistance upon entry into store.
  • Assisted customers with self-checkout machine operations.
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
  • Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
  • Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
  • Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
  • Assisted customers with technical issues, ensuring smooth operation of the self-checkout machines and timely resolution of problems.
  • Described products and services in detail to answer customer questions.
  • Coordinated with cashiers to ensure seamless transitions between traditional checkout lanes and self-checkout stations during peak hours.
  • Reduced wait times for customers by effectively managing multiple self-checkout stations simultaneously.
  • Provided exceptional customer service, answering questions about products and guiding customers through the self-checkout process.
  • Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.

STNA

The Atrium At Anna Maria
Aurora, OH
06.2019 - 03.2021
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.

Dietary Aide

Grand Village Nursing Home
Twinsburg, OH
06.2014 - 01.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.

Dietary Aide

Heartland Health Care Center
Twinsburg, OH
08.2015 - 03.2019
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Discarded outdated food products and maintained waste disposal procedures.

Education

No Degree - Case Management/Client Services

Department Of Job & Family Services
Down Town Cleveland,Ohio
01.1997

High School Diploma -

Cleveland Heights High School
Cleveland Heights, OH
06.1989

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation

Timeline

Machine Operator/Engineering Intern

Swagelok
04.2022 - Current

Self Checkout Host

Sam Club
02.2021 - 04.2022

STNA

The Atrium At Anna Maria
06.2019 - 03.2021

Dietary Aide

Heartland Health Care Center
08.2015 - 03.2019

Dietary Aide

Grand Village Nursing Home
06.2014 - 01.2020

No Degree - Case Management/Client Services

Department Of Job & Family Services

High School Diploma -

Cleveland Heights High School
Robin Wilson