Robin Wright - Ocean / Air Export Agent - Pro Cargo USA

Summary

Experienced Logistics & Account coordinator with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Results oriented, committed, reliable and customer-service focused.

Overview

20

years of professional experience

Work History

Ocean / Air Export Agent

Pro Cargo USA

Houston, TX

06.2006 - Current

Successfully led key projects which resulted in new business.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Provided onsite training.
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Planned and executed several projects and shipments.
Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
Conducted inventory checks and resolved discrepancies.
Resolved customer concerns in a timely manner and worked to improve process integration and flow.
Monitored trends, tariffs, customs regulations and competitors’ pricing structures on an ongoing basis.
Organized and maintained order documentation.
Coordinated with freight forwarders to expedite international shipments.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Collected and input data into CDM database.

Education

Business Administration

DeVry University

High School Diploma -

Kingwood High School

1995

Skills

Quick learner
Contract negotiation/review/drafting
Microsoft Office
File/records maintenance
Client-focused

Training and development
Results-oriented
Excellent communication
Time management skills
Computer proficient

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Open to relocation: No

Minimum Desired Compensation

$85000/yr

Timeline