Robin Zumwalt
Houston
Summary
Dynamic Corporate Sales Manager with a proven track record at I-M Security, LLC, excelling in sales strategy and customer relationship management. Successfully improved profit margins and achieved ambitious sales goals through effective team leadership and innovative pricing models. Recognized for exceptional customer service and conflict resolution skills, driving significant revenue growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Corporate Sales Manager
I-M Security, LLC
Houston
09.2020 - Current
- Analyzed market trends, evaluated competitors' activities and developed pricing models.
- Resolved customer complaints in an efficient manner that minimized negative publicity.
- Directed and coordinated products, services and sales activities.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Developed strategies to increase corporate sales revenue.
- Attended company workshops and conferences to improve technical and professional skills.
- Developed presentations outlining product features, benefits and competitive advantages.
- Responded promptly to customer inquiries regarding products and services offered by the organization.
- Adhered to company policies and procedures when conducting all aspects of sales operations.
- Prepared detailed reports on sales performance metrics for senior management review.
- Managed customer relationships and identified new sales opportunities.
- Collaborated with marketing team to develop promotional materials and campaigns.
- Implemented effective strategies to reach targeted goals in a timely manner.
- Recruited, trained, and managed a team of regional sales representatives.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Closed sales consistently through strong client rapport and expert product and service knowledge.
- Participated in industry trade shows as a representative of the company's brand.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Hired, trained and supervised sales staff members and teams.
- Initiated sales process by scheduling appointments, delivering presentations and conducting tours.
- Coached, developed and motivated team to achieve revenue goals.
- Negotiated contracts with prospective customers while maintaining favorable terms.
- Monitored customer feedback and implemented changes to improve customer satisfaction levels.
- Supported sales team members to drive growth and development.
- Recognized by management for providing exceptional customer service.
Corporate Sales & President
Gate Guard Services, LP
Houston
12.2008 - 08.2020
Education
Bachelor of Arts - Business Management
University of Phoenix
Tempe, AZ05-2013
Skills
- Sales strategy
- Market analysis
- Customer relationship management
- Pricing models
- Sales forecasting
- Team leadership
- Contract negotiation
- Conflict resolution
- Customer service
- Training and development
Certification
Private Investigator License
Timeline
Corporate Sales Manager
I-M Security, LLC
09.2020 - Current
Corporate Sales & President
Gate Guard Services, LP
12.2008 - 08.2020
Bachelor of Arts - Business Management
University of Phoenix
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