Robina Popal
Queens
Summary
Experienced Medical Interpreter specializing in Pashto-English and Urdu/Hindi-English interpretation and translation. Proven track record in facilitating effective communication between healthcare providers and patients, ensuring accurate translation of medical information while upholding confidentiality and cultural sensitivity. Demonstrates expertise in medical terminology across various specialties, with a strong focus on high productivity and efficient task completion. Core competencies include exceptional communication, active listening, and adaptability, enabling clear conveyance of information across diverse languages and cultures.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Care Taker
Eagle Eye FV
Brooklyn
12.2022 - Current
Provided compassionate care to patients across various settings.
- Assist in Translating to patient
- Facilitated daily living activities, prioritizing personal hygiene assistance.
- Maintained cleanliness and safety standards to ensure patient and staff welfare.
- Collaborated with healthcare teams to develop tailored care plans.
- Explained medical procedures in clear terms to enhance patient understanding.
Appointment Coordinator
Preferred Dental Care, Chelsea, Ny
Flushing
03.2007 - 07.2009
- Assistend in translation with patients and doctors
- Scheduled patient appointments efficiently using practice management software.
- Coordinated with dental staff to confirm patient needs and preferences.
- Managed patient records and ensured data accuracy in the system.
- Communicated effectively with patients regarding appointment reminders and changes.
- Handled patient inquiries and resolved scheduling conflicts promptly.
- Managed a high volume of incoming requests while maintaining quality customer service.
Education
High School Diploma -
Francis Lewis High School
Queens, NY06-2006
Skills
- language interpretation
- Medical terminology
- Patient advocacy
- Healthcare communication
- Cultural sensitivity
- Interpersonal skills
- Patient confidentiality adherence
- Strong communication skills
- Language fluency
- Medical ethics
- Multitasking Abilities
Certification
- Medical Interpreting Standards of Practice/Code of Ethics & Anatomy and Physiology for Medical Interpreters.
- 40 Hour Training program
Languages
English
Full Professional
Pashto
Full Professional
Urdu
Professional
Hindi
Professional
References
References available upon request.
Timeline
Patient Care Taker
Eagle Eye FV
12.2022 - Current
Appointment Coordinator
Preferred Dental Care, Chelsea, Ny
03.2007 - 07.2009
High School Diploma -
Francis Lewis High School