Robine Holcomb
Haw River,NC
Summary
Dynamic Administrative Assistant with proven expertise at Blue Cross of North Carolina, excelling in customer service and data management. Adept at optimizing executive schedules and enhancing office efficiency through strategic organization. Strong problem solver committed to fostering positive relationships and ensuring seamless operations in fast-paced environments. Proficient in Microsoft Office Suite.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Blue Cross of North Carolina
12.2005 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
Certificate - Business
Alamance Community College
Graham, NC07-2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Microsoft Office Suite
- Scheduling and calendar management
Accomplishments
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Timeline
Administrative Assistant
Blue Cross of North Carolina
12.2005 - Current
Certificate - Business
Alamance Community College
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