- Volunteer Work
Robin Bird
Jacksonville,FL
Summary
Dynamic social services director with over 20 years of comprehensive experience in case planning, program development, and community partnerships. Expertise in managing compliance and budgeting while effectively addressing the needs of diverse populations, including individuals experiencing homelessness, those with dual diagnoses, children, and veterans. Proven ability to lead teams in delivering impactful services that foster positive outcomes and enhance community well-being. Committed to driving innovative solutions that empower clients and strengthen support systems.
Overview
14
14
years of professional experience
Work History
Director of Permanent Supportive Housing
Sulzbacher Center
10.2020 - Current
- Track and submit billing for fee-for-service contract
- Supervise 20 employees, including 2 peer specialists.
- Manage 6 program budgets
- Conduct team building activities
- Build community contacts to expand housing resources and expand resource base
PSH Program Manager
Sulzbacher Center
08.2019 - 09.2020
- Supervised eight employees (including one peer specialist)
- Managed contracts and budgets for 4 programs including HUD funded, State funded, and city funded programs.
Human Services Compliance Manager
Sulzbacher Center for the Homeless
02.2015 - 08.2019
- Supervised three employees (including one peer specialist) and two programs
- Managed new contract and pilot program funded through Lutheran Services of Florida
- Tracked, verified, and submitted monthly billing to finance department
- Attended meetings in the community to facilitate partnerships and knowledge of services
- Worked in partnership with the Jacksonville Housing Authority to provide permanent housing for clients
- Completed monthly and quarterly reports as required by Lutheran Services of Florida, Sulzbacher Center, and the Jacksonville Housing Authority
Housing Programs Manager
River Region Human Services, Inc.
01.2012 - 11.2014
- Assisted Housing Director in administration of all scattered site housing programs.
- Screened potential housing clients and determine appropriate placement.
Education
BA - Sociology
University of North Florida
01.1994
Skills
- Experience with diverse non-profits and government agencies
- Community engagement specialist
- Strong focus on accuracy
- Staff development
- Proven leadership abilities
- Cultivating strong partnerships
- Program development
- Collaborative decision-making
- Strategic planning
- Grant management
- Budget management
Accomplishments
Developed program for chronically homeless offenders, reducing jail recidivism by 50% through permanent supportive housing, peer support, and intensive case management services.
Partnered with national affordable real estate firm to initiate on-site case management services at 3 apartment complexes, reducing eviction rate by 20% in the first year.
Developed and organized PTA reinstatement, governing as President for the school year. Improved parent participation and communication with school.
Interests
Timeline
Director of Permanent Supportive Housing
Sulzbacher Center
10.2020 - Current
PSH Program Manager
Sulzbacher Center
08.2019 - 09.2020
Human Services Compliance Manager
Sulzbacher Center for the Homeless
02.2015 - 08.2019
Housing Programs Manager
River Region Human Services, Inc.
01.2012 - 11.2014
BA - Sociology
University of North Florida