Robin J. Jordan
Fayetteville,NC
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Hardworking and passionate job seeker with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Attentive Sterile Processing Technician with 40 years of experience in healthcare. Good communication skills, a strong attention to detail and a superior work ethic. Looking for a permanent role in a fast-paced environment. Methodical professional with an organized approach and good multitasking skills. Experienced in decontaminating, sterilizing and testing medical instruments. Friendly and positive team player with good planning and problem-solving abilities. Well-versed in preparing carts and picking instruments and supplies for surgeries. Conducts tests and documenting results, ordering and replenishing supplies and updating permanent records. Dedicated to working with speed and efficiency to support facility operations. Motivated Certified Surgical Tech adept at handling instruments, supplies and equipment for non-invasive to minimally invasive procedures. Well versed in all operating room activities with a commitment to upholding the highest standard of sterile technique during procedures. Excited to bring 20-year background to growing organization. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Technician
Veterans Affairs Medical Center
Wilmington, NC
01.2024 - Current
- Implemented changes to improve system performance or reliability.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Performed daily decontamination and sterilization of instrumentation for surgical procedures.
- Organized and maintained inventory of sterile supplies and equipment to ensure sufficient stock on hand.
- Assisted in the development, implementation, and maintenance of quality control programs related to instrument processing.
- Trained new hires on proper handling techniques of instruments and equipment used in sterile processing areas.
- Conducted weekly staff meetings with Sterile Processing Technicians to review safety protocols and changes in departmental policies.
- Supervised Sterile Processing Technicians by providing guidance, feedback, coaching, and evaluation of performance.
- Ensured compliance with all federal regulations regarding the reprocessing of medical devices according to standards set forth by AAMI and ANSI.
- Monitored activities within the Central Sterile Department ensuring that established policies are followed at all times.
- Maintained records related to instrument processing such as log books for sterilizers and other pertinent documentation required by accreditation agencies or regulatory bodies.
- Inspected returned instruments for damage or wear prior to sending them out for repair or replacement as needed.
- Verified accuracy of count sheets before signing off on deliveries from vendors or manufacturers.
- Coordinated with other departments such as nursing units to ensure necessary supplies are available when needed.
- Participated in continuous improvement initiatives aimed at improving efficiency within the department.
- Performed regular maintenance checks on all equipment used within the Central Sterile Supply Department.
- Prepared trays, instrument packs and surgical sets.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Packaged instruments into peel pouches and properly labeled pouches.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Recorded results of biological and diagnostic tests.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Gathered and prepared instruments and surgical supplies.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
- Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
- Monitored expired sterilization dates and rotated stock to minimize processing.
- Placed orders and restocked supplies for decontamination area.
- Sorted incompatible sets of instruments, trays and medical equipment.
- Supported departmental initiatives to meet productivity standards and flexible staffing needs.
- Sterilized dental equipment and examination rooms in accordance with infection control policies.
- Cleaned instruments to prepare for sterilization.
- Assembled and wrapped trays of instruments for operating rooms and clinics.
- Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed.
- Reported defective equipment to appropriate supervisors or staff.
- Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed.
- Checked sterile supplies to detect outdated materials.
- Examined equipment to detect leaks, worn or loose parts or other indications of disrepair.
- Recorded sterilizer test results in job-related software.
- Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
- Stocked crash carts with appropriate medical supplies.
- Rotated stock to maintain uninterrupted supply support for assigned areas.
- Operated sterilizers, aerators and washers to disinfect and sterilize respirators and hospital beds.
- Started equipment and observed gauges and equipment operation to detect malfunctions.
- Purged waste from equipment by connecting equipment to water sources and flushing water through systems.
Sterile Processing Supervisor
Veterans Affairs Medical Center
Wilmington, NC
08.2023 - 01.2024
- Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
- Streamlined workflow for the department by optimizing staff scheduling and task allocation.
- Reduced equipment downtime with diligent maintenance, repair coordination, and timely replacement recommendations.
- Improved patient safety by rigorously monitoring sterilization processes and ensuring adherence to established guidelines.
- Trained new employees in sterile processing techniques, leading to faster onboarding and reduced errors.
- Collaborated with surgical teams to ensure timely delivery of well-maintained instruments for optimal surgery outcomes.
- Assessed departmental performance regularly through audits and feedback sessions, continually refining processes for enhanced results.
- Championed workplace safety initiatives, maintaining a clean and organized work environment free from hazards.
- Implemented inventory control measures that streamlined supplies management, reducing waste and lowering costs.
- Participated in cross-functional meetings with other hospital departments to improve communication and collaboration in patient care efforts.
- Promoted a culture of continuous improvement by encouraging open communication channels between team members for sharing ideas and addressing concerns.
- Stayed current on latest industry trends regarding sterilization techniques by attending conferences or workshops which contributed to the department''s overall knowledge base.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
Certified Sterile Processing Technician
Veterans Affairs Medical Center
02.2011 - 08.2023
- Improved patient safety by ensuring all surgical instruments were properly sterilized and assembled.
- Maintained a clean and organized work environment for efficient processing of medical equipment.
- Reduced the risk of infection by strictly adhering to established guidelines for decontamination procedures.
- Enhanced department efficiency with thorough inspection and functionality testing of surgical instruments.
- Assured instrument availability by managing inventory and promptly restocking supplies as needed.
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Increased compliance with industry standards through meticulous documentation of all sterilization processes.
- Promoted a culture of continuous improvement by participating in ongoing training and professional development opportunities.
- Supported operational excellence by accurately assembling instrument trays according to procedure-specific requirements.
- Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
- Fostered effective communication within the team, contributing to a seamless workflow between departments involved in patient care.
- Provided exceptional service to healthcare providers by promptly responding to requests for additional instrumentation or supplies during surgery.
- Upheld regulatory requirements, diligently performing biological monitoring tests on sterilizers regularly.
- Contributed to cost savings initiatives by optimizing resource utilization and minimizing waste in daily operations.
- Ensured optimal functioning of sterilization equipment through regular maintenance checks and calibration as required.
- Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
- Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
- Safeguarded patient confidentiality, complying with HIPAA regulations in handling sensitive information throughout the workflow process.
- Advocated for workplace safety measures, proactively identifying potential hazards and taking appropriate corrective actions as necessary.
- Inspected sterile package integrity prior to distribution.
- Demonstrated commitment to excellence, consistently meeting or exceeding departmental performance metrics in a fast-paced environment.
- Recorded biologicals and test results.
- Wrapped trays, instrument packs, and sets.
- Verified and maintained proper documents and records for sterilization.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Picked instruments and supplies for surgeries.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Identified parameters and sterilization method required for each item to be sterilized.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Ordered and restocked supplies for decontamination and surgical areas.
- Liaised between medical staff and medical equipment vendors.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Assisted with development and coordination of medical equipment inventories.
- Provided support to medical staff in resolving medical equipment problems.
- Evaluated medical equipment and recommended upgrades when necessary.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Developed and maintained medical equipment databases.
- Created and implemented medical equipment training programs.
Clinical Coordinator/GI
Womack Army Medical Center
03.2004 - 02.2011
- Improved patient outcomes by developing and implementing comprehensive clinical programs and initiatives.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Facilitated the integration of new technologies into clinical workflows to improve patient care quality and efficiency.
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Conducted regular performance assessments and provided constructive feedback to staff members, promoting high-quality service delivery.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
- Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinic''s function.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Introduced evidence-based practices into clinical workflows by staying up-to-date on industry research and attending relevant conferences; translated findings into actionable recommendations for staff.
- Built strong relationships with patients and families for optimized care satisfaction.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Implemented new policies and educated staff on changes.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Set up educational programs for clinical staff to enhance skills and knowledge.
- Presented feedback on current and new procedures at weekly clinical meetings.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Lead Clinical Coordinator
Womack Army Medical Center
Fort Bragg, NC
04.2004 - 01.2011
- Performed patient history and physicals, including vital signs and documentation of findings.
- Assisted physicians with endoscopy procedures, such as colonoscopies, sigmoidoscopies, and upper GI endoscopies.
- Prepared exam rooms for endoscopic procedures by stocking supplies and equipment.
- Monitored patients during procedure to ensure safety.
- Recorded patient data in medical records accurately and completely.
- Provided pre-procedure instructions to patients regarding preparation for their procedure.
- Administered conscious sedation medications as directed by physician.
- Assisted with the insertion of probes and catheters into body cavities or organs for diagnostic purposes.
- Maintained inventory of supplies needed for endoscopic procedures in an organized manner.
- Ensured all instruments were properly sterilized prior to use according to established protocols.
- Educated patients about their condition and disease process prior to their procedure.
- Performed routine maintenance on scopes, cameras, monitors, pumps, suction machines and other related equipment used in Gastroenterology procedures.
- Communicated effectively with nursing staff regarding patient care needs before, during, and after Gastroenterology exams or treatments.
- Managed specimen collection from gastrointestinal tract during examinations.
- Observed laboratory values closely while administering intravenous fluids or medications during procedures.
- Collected specimens from biopsies or polyps removed during endoscopic examination for laboratory analysis.
- Adhered to safety standards set forth by the hospital at all times.
- Provided support to physicians throughout the entire procedure.
- Reviewed patient's medical record prior to each procedure for accuracy and completeness of information.
- Ensured that all necessary paperwork was completed correctly prior to discharge of a patient from a Gastroenterology procedure.
- Maintained confidentiality of patient information at all times.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Transported and helped patients prior to and following procedures.
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
- Adhered to operating and safety procedures during cleaning, disinfecting and sterilizing endoscopes and diagnostic equipment.
- Prepared equipment, educational materials and pharmaceutical supplies to expedite patient discharge processes.
- Obtained informed consents and recorded drug allergies before administering pre-procedure medications.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
- Cared for patients undergoing endoscopy procedures and transitioned from pre- to post-procedure care.
- Sterilized and distributed endoscopic instrumentation and equipment.
- Positioned patients using understanding of anatomy and procedures.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
- Assisted with transportation of scopes for repair and maintenance.
- Monitored patients' vital signs with use of blood pressure cuffs, pulse oximeters and cardiac monitoring electrodes.
- Followed nurses' instructions and physicians' orders when administering oral and injected medications.
- Ran diagnostic tests and biologic quality assurance tests on endoscopic machines.
- Collected and transferred radiographic images and checked for successful transfer.
Education
Certificate - Pharmacy Technology
Stafford University
Fayetteville, NC11-2010
Certificate - Surgical Tech/ 1st Assist
Georgetown School of Science And Arts
Washington, DC06-1984
Certificate - Autology/Perfusion
American Red Cross
Washington, DC05-1981
Certificate - Nursing Assistant II
Medical Aide Training School
District Heights, MD01-1980
Certificate - EKG Instructor
Prince George's Community College
Upper Marlboro, MD06-1979
High School Diploma -
Mckinley Technology High School
Washington, DC06.1978
Certificate - EMT-P
Commonwealth of Virginia
Arlington, VA05-1978
Certificate - Surgical Tech/1st Assist
Georgetown School For Science And Arts
Washington, DCSkills
- Time Management Proficiency
- Customer Service Orientation
- Team Leadership Abilities
- Continuous Learning Commitment
- Adaptability and Flexibility
- Organizational Skills
- Sterile Technique Expertise
- Staff Supervision and Training
- Attention to Detail
- Regulatory Compliance Understanding
- Surgical Instrument Knowledge
- Inventory Control Management
- Multitasking Abilities
- Quality Assurance Management
- Infection Control Standards
- Analytical Thinking
- Decontamination Procedures
- Problem Solving Capabilities
- Medical Terminology Familiarity
- Employee Performance Evaluations
- Critical Thinking
- Employee Recruitment and Hiring
- Employee Supervision
- Employee Training Program
- Employee Work Scheduling
- Documentation and Recordkeeping
- Decision-Making
- Interdepartmental Functions Coordination
- Risk Management
- Process Implementation
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Patient Advocacy
- Heartsaver CPR AED (CPR AED)
- Facility Inspections
- Staff Scheduling
- Staff Supervision
- Basic Life Support for Health Care Providers
- Decontamination procedures
- Workflow Optimization
- Decontamination and sanitation
- Diagnostic Testing
- Instrument Sterilization
- Computerized tracking
- Case cart assembly
- Sterilization procedures
- Aseptic technique
- Ordering Supplies
- Sterilization techniques
- Equipment monitoring
- Equipment testing
- Supply Management
- Chemical Handling
- Managing materials
- Supply Replenishment
- Assembling packages
- Inventory Rotation
- Delivering equipment
- Assembly and packaging
- Recording test results
- Infection Control
- Processing instruments
- Pulling case carts
- Preventive Maintenance
- Quality Control
Certification
- SPT - Sterile Processing Technician
- Certified BCLS/ACLS
- Certified Surgical Technician/AST
- NCAHSCP
- American Red Cross
- CBSPD
- SGNA
Affiliations
- VA Quality Improvement Team/Council
- GEMS/Preceptor Program
- Infection Control
- Vasp Mentorship Program
References
References available upon request.
Timeline
Lead Technician
Veterans Affairs Medical Center
01.2024 - Current
Sterile Processing Supervisor
Veterans Affairs Medical Center
08.2023 - 01.2024
Certified Sterile Processing Technician
Veterans Affairs Medical Center
02.2011 - 08.2023
Lead Clinical Coordinator
Womack Army Medical Center
04.2004 - 01.2011
Clinical Coordinator/GI
Womack Army Medical Center
03.2004 - 02.2011
Certificate - Pharmacy Technology
Stafford University
Certificate - Surgical Tech/ 1st Assist
Georgetown School of Science And Arts
Certificate - Autology/Perfusion
American Red Cross
Certificate - Nursing Assistant II
Medical Aide Training School
Certificate - EKG Instructor
Prince George's Community College
High School Diploma -
Mckinley Technology High School
Certificate - EMT-P
Commonwealth of Virginia
Certificate - Surgical Tech/1st Assist
Georgetown School For Science And Arts
- SPT - Sterile Processing Technician
- Certified BCLS/ACLS
- Certified Surgical Technician/AST
- NCAHSCP
- American Red Cross
- CBSPD
- SGNA
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