Robin Lesia LeBleu
Wimauma,Florida
Summary
Customer-focused professional with two successful 23-year careers and crisis skills in customer care. Successful with listening and problem solving in the business environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals. To seek and maintain full-time or part-time position that offers professional challenges. Excellent problem-solving skills.
Overview
49
49
years of professional experience
Work History
Volunteer Prayer Minister
Prayer and Crisis Network, Volunteer
08.2018 - Current
- Fostered an environment of inclusivity and acceptance that catered to diverse backgrounds and needs.
- Provided spiritual care through counseling, and prayer via phone calls.
Licensed Massage Therapist
Robins Nest Bodyworks, LLC
06.2001 - 05.2023
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Fitness Instructor
Vesta Properties, King Point Communities
06.2001 - 05.2023
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Promoted importance of mental health alongside physical fitness, integrating stress-reduction techniques into workout plans.
- Cultivated supportive community atmosphere that encouraged clients to maintain their fitness regimens.
- Implemented new and creative exercise routines to keep participants motivated.
ATC Radar Maintenance
US Air Force
09.1975 - 09.1980
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Updated documentation such as technical manuals and equipment maintenance records.
- Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems.
- Supported continuous improvement initiatives by providing feedback on equipment performance and potential upgrades.
- Ensured accurate data collection with meticulous calibration of radar systems.
- Contributed to the development of new testing protocols, enhancing the accuracy of results in various conditions.
- Enhanced radar system performance by conducting thorough equipment inspections and maintenance procedures.
- Performed routine maintenance and replaced worn parts.
Education
Associate of Science - Electronics
USAF Military
Biloxi, MSAssociate of Arts - Massage Therapy
Erwin Technical Center
Tampa, FLAssociate of Applied Science - Data Processing
Rose State College
Biloxi, MSAssociate of Applied Science - Electronics
Rose State College
Biloxi, MSSkills
- Grief support
- Prayer guidance
- Faith encouragement
- Compassion and understanding
- Problem-solving abilities
- Active Listening
- Crisis Counseling
- Effective Communication
- Conflict Resolution
- Teamwork and Cooperation
Timeline
Volunteer Prayer Minister
Prayer and Crisis Network, Volunteer
08.2018 - Current
Licensed Massage Therapist
Robins Nest Bodyworks, LLC
06.2001 - 05.2023
Fitness Instructor
Vesta Properties, King Point Communities
06.2001 - 05.2023
ATC Radar Maintenance
US Air Force
09.1975 - 09.1980
Associate of Science - Electronics
USAF Military
Associate of Arts - Massage Therapy
Erwin Technical Center
Associate of Applied Science - Data Processing
Rose State College
Associate of Applied Science - Electronics
Rose State College
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