Robin M Peltier
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Development Administrator
The Family Cooperative
01.2021 - Current
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained personnel records and updated internal databases to support document management.
- Formulated and evaluated alternative solutions to achieve program goals.
- Analyzed and interpreted policies and developed, revised and implemented procedures.
Hair Salon Owner/Operator
Self
04.1999 - 01.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Scheduled in-house and vendor work accounting for sales and customer volume.
- Utilized best practices theory when selecting vendors and products.
- Upheld 24-hour response time to service requests.
- Educated service personnel on company policy and procedure.
Education
Vocational Instructors License - Instructor License Cosmetology & Aesthetics
Glen Dow Academy of Hair Design And Salons, Inc.
Spokane, WA04.1997
Skills
- Testing Procedures
- Decision-Making
- Workshops and Conferences
- Improvement Recommendations
- Lectures and Discussions
- Training Program Assessment
- Customer Service
- Relationship Building
- Customer Inquiry and Response
- Inventory Stocking
- Individual Trainings
- Strategic Thinker
- Project Management
- Public Speaking
- Management Team Development
- Quality Control
- Learning Strategies
- Core Values Management
- Daily Schedule Creation
- Workload Management
- Staff Leadership
- Cross-Functional Team Development
- Business Administration
Timeline
Development Administrator
The Family Cooperative
01.2021 - Current
Hair Salon Owner/Operator
Self
04.1999 - 01.2021
Vocational Instructors License - Instructor License Cosmetology & Aesthetics
Glen Dow Academy of Hair Design And Salons, Inc.
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