Robin R. Jackson

Career Summary Personable, highly effective administrative professional with exceptional communication and customer service aptitude, extensive office and computer skills, and 19 years experience supporting the operational function of a large Christian and community service ministry. Summary of Qualifications Considerable knowledge of the administrative and operational requirements associated with supporting Trinity United Church of Christ (“TUCC”) and the more than 80 ministries affiliated with the church. Established and highly effective working relationships with TUCC pastoral and operational staff as well as many of the current external vendors that service the church. Strong computer skills (Microsoft Office Suite: Outlook, Word, Excel) as well as extensive knowledge of Access ACS and People Suite. Extensive knowledge related to the various resources and informational processes associated with supporting the Member and Guest Services process at TUCC. Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution. Experienced Bookseller handles cash processing procedures, balances cash drawers and prepares bank deposits. Takes inventories and stocks shelves per store schedule. Offers strong interpersonal and task prioritization skills.