Summary
Overview
Work History
Education
Skills
Timeline
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ROBIN ROBERTS

ROBIN ROBERTS

West Palm Beach,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level library associate position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Minuteman Press
09.2024 - 10.2024
  • Responded to customer requests for products, services, and company information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Processed approximately 30 job orders per day.

Intern

Supa Jamz Radio
07.2024 - 08.2024
  • Contributed to maintaining a safe working environment on set by adhering to safety protocols and addressing potential hazards promptly.
  • Achieved quick turnaround times for location setup by effectively coordinating resources among various departments.
  • Assisted directors with shot planning and execution, resulting in efficient shooting schedules.
  • Supported post-production teams by organizing footage and logging detailed notes for editing purposes.

Library Assistant

PBSC Library
09.2022 - 05.2024
  • Shelving library materials
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Provided basic computer assistance to help patrons access needed resources.
  • Shelved approximately 100 books per week.

Front Desk Representative

PBSC HR
08.2021 - 02.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Followed established procedures to enter and process data correctly.
  • Expedited document processing with accurate data entry and timely filing.
  • Scanned and filed 50 documents a day

Education

Associate of Science - Motion Picture Technology

Palm Beach State College
Lake Worth, FL
09.2024

Skills

  • Data Entry
  • Computer Proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Appointment Scheduling
  • Administrative Support
  • Microsoft Office Suite

Timeline

Customer Service Representative

Minuteman Press
09.2024 - 10.2024

Intern

Supa Jamz Radio
07.2024 - 08.2024

Library Assistant

PBSC Library
09.2022 - 05.2024

Front Desk Representative

PBSC HR
08.2021 - 02.2022

Associate of Science - Motion Picture Technology

Palm Beach State College

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ROBIN ROBERTS