Robinson Diaz
Houston,TX
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paraprofessional
Kipp Texas Public Schools
Houston, TX
03.2024 - Current
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Encouraged critical thinking skills and problem-solving strategies among students.
Restaurant Service Manager
Chipotle Grill
Houston, TX
12.2020 - Current
- Supervised and trained staff on proper food handling, safety procedures, and customer service standards.
- Monitored daily operations of the restaurant to ensure compliance with health codes and regulations.
- Conducted regular performance appraisals of staff members to improve quality of service.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Ensured that all employees followed company policies, procedures, and guidelines regarding guest interactions.
- Maintained inventory records for food supplies and equipment used in the restaurant operation.
- Investigated any discrepancies between ordered items and received items from vendors.
- Oversaw opening and closing operations including setting up workstations, restocking supplies, preparing cash drawers.
- Established standard operating procedures for various tasks such as food preparation, serving techniques.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Optimized profits by controlling food, beverage and labor costs.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Analyzed customer feedback to identify areas of improvement in the restaurant service.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
Remodeling Crew Member
HB Remodeling Servicess
Houston, TX
03.2020 - 12.2020
- Carry out demolition work, such as tearing down walls, removing fixtures, and hauling away debris.
- Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.
- Install insulation in walls and attics.
- Install drywall panels or tiling over walls and ceilings using adhesive material or nails.
- Loaded materials and tools into vehicles, and unloaded upon arrival at job sites.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
Private Music Tutor
Self-employeed
Houston, TX
04.2018 - 04.2020
- Provided one-on-one instruction in music theory, technique, and performance for children of all skill levels.
- Communicated with parents or family members on progress of participants after lessons.
- Tailored lesson plans to target varied learning styles.
- Conducted assessment tests to evaluate student's strengths and weaknesses in order to create individualized lesson plans.
- Developed custom practice assignments to help students reach their goals more efficiently.
- Instructed students on the proper use of musical instruments, such as the piano and guitar.
- Created a supportive learning environment by encouraging positive attitudes towards music making.
- Explained complex concepts in an easy-to-understand manner using visuals aids when necessary.
Education
High School Diploma -
Kipp Generations Collegiate
Houston, TX06-2020
Skills
- Activity Oversight
- Student Records Management
- Crisis Intervention
- Disability Awareness
- Strong leadership
- Team Management
- Operations Management
- Food Service Background
- Shift Management
- Organization and prioritization
- Adaptable
- Supervisory skills
Certification
- Food Handlers Certification
- Servsafe Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Paraprofessional
Kipp Texas Public Schools
03.2024 - Current
Restaurant Service Manager
Chipotle Grill
12.2020 - Current
Remodeling Crew Member
HB Remodeling Servicess
03.2020 - 12.2020
Private Music Tutor
Self-employeed
04.2018 - 04.2020
High School Diploma -
Kipp Generations Collegiate
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