Robinson Madera
San Tan Valley,AZ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
U-Haul Moving and Storage General Manager Multi-Lo
U-HAUL MOVING AND STORAGE OF SAN TAN VAllEY
07.2020 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Preform profit/loss analyses.
- Hire and mentor new team members.
- Track and itemize inventory
- Keep track of fuel receipts and petty cash.
- Clean and monitor the premises and maintain a safe and secure work environment .
- Certifier of propane and forklift certification for team members .
Truck Driver Deliveries
Picture Car Services
01.2018 - 06.2020
- Delivery of prop vehicle's to movie sets within NY and NJ and surrounding area's.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Interacting with customers in a professional manner.
- Communicating and coordinating with dispatchers.
Team Leader Second In Command
Showman Fabricators INC
02.2011 - 03.2018
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams..
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Education
GED -
Brooklyn Academy
Brooklyn, NY03.2002
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Training and coaching
Languages
Spanish
Native or Bilingual
Certification
Forklift Certification
Propane Certification
Timeline
U-Haul Moving and Storage General Manager Multi-Lo
U-HAUL MOVING AND STORAGE OF SAN TAN VAllEY
07.2020 - Current
Truck Driver Deliveries
Picture Car Services
01.2018 - 06.2020
Team Leader Second In Command
Showman Fabricators INC
02.2011 - 03.2018
GED -
Brooklyn Academy
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