Robinson H. Zambrano
Pleasant Grove,USA
Summary
Professional administrator with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrator
Cendux Internacional
05.2022 - 03.2025
- -Planning: Develop educational plans, programs, and budgets.
- -Supervision: Supervise faculty, staff, and school operations.
- -Evaluation: Evaluate staff performance and the curriculum.
- -Communication: Communicate with families, the community, and the governing board.
- -Coordination: Coordinate the activities of the educational community and specialists.
- -Compliance: Ensure the school complies with educational laws and regulations.
- -Professional Development: Provide professional development opportunities for staff.
- -Financial Management: Oversee the institution's finances.
- -Curriculum Design: Design and standardize the curriculum.
- -Records Management: Oversee records management.
- -Events: Plan institutional events.
- -Training: Provide training and guidance to teaching staff.
- -Community Engagement: Ensure community participation in decision-making.
Manager, Language Center
University of Callao CIUNAC
04.2017 - 03.2022
- -Support in the dissemination of the institution's mission, vision, values, and standards.
- -Recommend policy guidelines to the Director of the Language Center regarding the optimization of the technical pedagogical process and administration of the Language Center.
- -Periodically diagnose and plan the types of courses offered according to market needs.
- -Innovate pedagogical methods to optimize foreign language learning.
- -Formulate draft standards and propose their formal aspects to the Language Center Management.
- -Schedule and execute the technical-pedagogical and administrative management of the Center.
- -Prepare and coordinate the development of the institution's annual work plan and the preparation of its respective budgets.
- -Evaluations, trainings, and monitoring teacher's performance.
- -Provide support as an interpreter to the University of Callao, provided when it was necessary.
Coordinator, Student Advisor & Teacher
Cendux International
07.2014 - 02.2017
- -Advising students with the procedures and programs.
- -Bilingual student Advisor.
- -Teaching classes of business, accounting, languages and others.
Program Specialist & Advisor
Professional Education Institute
07.2011 - 05.2014
- Company Overview: A partner of Rich Dad Education.
- -Advising students with coaching programs, according to their personal or business needs.
- -Selling finance coaching programs.
- -Registering new students and customer service worldwide.
- -Provided bilingual (English/Spanish) interpreting and translation services when needed.
- -Fundamentals: Coaching Programs.
Assumption of Liability Department’s Agent
ACS-INC
08.2010 - 06.2011
- -Advising Verizon customers about legal process to assume accounts and transference of lines.
- -Supporting Verizon customers with general information and Bilingual CSR.
Assistant Manager
West High School Community Education Department
08.2007 - 07.2010
- -Overseeing and implementing several after school programs and supporting to develop several others.
- -Organizing student registrations, file maintenance and customer service.
- -Completed General Ledger entries, performed computer data entry and banking deposits and reports.
- -Provided bilingual (English/Spanish) interpreting and translation services when needed.
Insurance Agent Advisor
Briceno Insurance
06.2006 - 05.2008
- -Advising customers with a variety of insurance plans for Casualty and Property.
- -Registrations, cashiering and customer service.
Cell Associate
Modus Link Corp
07.2005 - 08.2007
- -Coordinating packaging system.
- -Lead packaging responsible (packing software and electronics).
- -Quality control.
- -Performed inventory and warehouse general work.
Cleaning Supervisor
Anago Inc
07.2003 - 07.2005
- -Overseeing performing nightly cleaning of commercial buildings.
Coordinator Stocker
Luxottica Group
04.2002 - 06.2003
- -Inventory and stocking of new glasses.
Returns Processor
Yomakawa Company
05.2000 - 03.2002
- -Responsible of returns: inventories and processes relating to customer returns.
Education
Associate in Science -
Salt Lake Community College
01.2011
License, Casualty and Property Insurance - undefined
State of Utah
01.2009
Degree in Business Administration - undefined
Hispanic University
01.2005
MBA - Education Administration
Evolutions University
Wyoming, WV05-2017
Skills
- Microsoft Office
- Business Finance
- Customer Service
- General Office
- Bilingual (Eng/Span)
- Insurance Processing
- Sales
- Accounting
- Logistics
- Advisor
- Import/Export
- Coaching
- Educator
- Administrator
- Management
- Office administration
- Administrative support
- Decision-making
- Team building and leadership
- Office management
- Personable and approachable
- Team collaboration
- Staff management
- Schedule coordination
- Conflict resolution
- Work Planning and Prioritization
- Relationship development
- Time management
- Employee supervision
- Business administration
- Problem-solving
- Strategic planning
- Budget management
- Process improvement
- Recruitment support
- Orientation and training
Accomplishments
- Supervised team of 48 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved conflicts which led to a good working environment to work.
Section name
References and/or expanded resume available upon request.
Certification
Licensed, Casualty and Property Insurance, State of Utah. License #305947.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Administrator
Cendux Internacional
05.2022 - 03.2025
Manager, Language Center
University of Callao CIUNAC
04.2017 - 03.2022
Coordinator, Student Advisor & Teacher
Cendux International
07.2014 - 02.2017
Program Specialist & Advisor
Professional Education Institute
07.2011 - 05.2014
Assumption of Liability Department’s Agent
ACS-INC
08.2010 - 06.2011
Assistant Manager
West High School Community Education Department
08.2007 - 07.2010
Insurance Agent Advisor
Briceno Insurance
06.2006 - 05.2008
Cell Associate
Modus Link Corp
07.2005 - 08.2007
Cleaning Supervisor
Anago Inc
07.2003 - 07.2005
Coordinator Stocker
Luxottica Group
04.2002 - 06.2003
Returns Processor
Yomakawa Company
05.2000 - 03.2002
License, Casualty and Property Insurance - undefined
State of Utah
Degree in Business Administration - undefined
Hispanic University
Associate in Science -
Salt Lake Community College
MBA - Education Administration
Evolutions University
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