ROBSON HIDALGO

• Booked appointments
• Welcomed costumers and fulfilled their needs while in the office
• Worked well in a team environment to complete assigned tasks
• Collected payment and fees from customers in cash, checks and point of sale transaction
• Balanced petty cash and reconciled petty cash drawer

Meal Assistance Program (MAP)

help to maximize intake for patients during meal times by:
• Providing company and conversation
• Opening packages and setting up the meal tray
• Cutting food
• Completing menus
• Making food accessible to the patient
• Feeding certain patients

• Hands on 1 by 1, creating new programs, assist new achievements
• In Body test, assessments, meeting/floor

• Create bespoke tour package for each client including transportation, lodging, entertainment
• Implement various social media promotions to drive customer acquisition and loyalty
• Current knowledge on events and sights in New York City
• Manage billing and invoice payments for the company - Cash, checks and online payments
• Answer a high volume of phone calls; determine purpose of calls and forward calls to appropriate personnel or department
• Control of the internal and external correspondences
• Schedule meetings; getting document's signature
• Make follow-up calls to ensure guest satisfaction
• Closing the daily movement of the cash until the closure of activities and closure of the store, with the goal of attracting, maintaining and loyal customers

• Sales, retail, hospitality, amenities, problem-solving