Summary
Overview
Work History
Education
Skills
Timeline
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Robyn 0. Hoopii-Manuel

Waimea,USA

Summary

20 years of Managerial experience, 20 years Customer service, 5 year Ramp Supervisor, 3 years Gateway Manager, 9 years in Logistics.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

23
23
years of professional experience

Work History

Property Excess

Koa Lani JV. LLC.
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Work closely with DLA with property turn-in and inventory tracking in MAXIMO.
  • Generate Document control for proper electronic disposal and reutilization for DOD.
  • Up keeping with long-term/ short-term hold and reissue.
  • Forklift certified.
  • Work daily with creating spreadsheets for efficient data processing.
  • Communicating daily with customers and meeting customer needs.
  • Pack and strap tri-walls, pallet and crates for shipping.
  • create shipping request with proper shipping requirements (dimensions and weight) to ship.
  • Arranging and proper house keeping at standard 5+s standards (Sort, set in order, shine, standardize, sustain).
  • practice safety daily. Completing work task safely and time efficiently.

Gateway Manager, LIH

Naniq Global Logistics
08.2021 - 07.2024
  • Oversee entire operations Airlines, warehouse and Linehaul.
  • Oversaw daily operations, ensuring alignment with organizational goals and efficiency standards.
  • Coordinated cross-functional teams to streamline project execution and meet deadlines effectively.
  • Amazon Logistics, Amazon Relay, fly portal, excel, Microsoft teams, chime, Amazon air.
  • Onboarding, driver packet, recruiting and interviewing.
  • ATI, Atlas and UPS certified load planner.
  • Certified and PITO Certified to drive ramp machines (forklift, pushback, k loader, tug, belt loader). Marshalling and in-plane verifier.
  • Driver, box truck and deliver with a pallet jack, zebra scanner and printer.
  • Sort and stack pallets, load and unload trucks
  • Manage a team of 50-60 employees, problem solve in a timely matter, quick thinker, observer, organized planner.
  • Linehaul camera setup, manage schedule.
  • Critical eye to building a strong and effective team, close communication with partners and leaders.
  • Identifying DG, properly reporting.
  • Familiar with FOD, HAZMAT and spills.
  • Making executive decisions that will take positives steps in the direction in which will have a positive outcome for the team/company goals.
  • Signatory for AOA site and SIDA trained, familiar with TSA and FAA.
  • Developed and implemented process improvements to enhance team productivity and workflow efficiency.
  • Trained and mentored staff, fostering a collaborative environment and enhancing team skill sets.
  • Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.

Air Operations Department supervisor, LIH

UPS
10.2019 - 01.2024
  • Receive, unload & load small package shipping ULD and pallets from cargo Aircraft 767.
  • Ground security coordinator (GSC)
  • Oversee 22 Ramp employees.
  • Certified and PITO Certified to drive ramp machines (forklift, pushback, k loader, tug, belt loader).
  • Familiar with excel, outlook & very computer friendly.
  • Zebra Diad, scan ULDs in plane and loaded plane with a scanner to ensure plane was loaded correctly for weight & Balance.
  • Load planning, monthly audits.
  • Air to ground radio communications.
  • 100% national audit x2 100% regional audit X3
  • Trained on ramp safety every 6mos and safe driving annually.
  • Does weekly presentations on ramp safety and operation procedures, including severe weather plans and evacuation plan.
  • Annually trained in airline security, aircraft search check, and FFDO security check for jump seaters.

Store Manager, Ele'ele

Big Save-Subway
10.2002 - 01.2019
  • Customer service, keeping inventory, sales deposits
  • Oversee 10-12 employees and managing schedules and leading a profitable team
  • Making sure all equipment was operable and in good working condition.
  • Cleanliness and presentation was a high expectation.

Education

Hotel Operations and Hospitality

Kauai Community College
01.2003

Diploma - undefined

Waimea High School
06.2001

Skills

  • Hard worker, dependable, Team Leader, patient, responsible, committed, works promptly and produces quality work safely
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking

Timeline

Property Excess

Koa Lani JV. LLC.
08.2024 - Current

Gateway Manager, LIH

Naniq Global Logistics
08.2021 - 07.2024

Air Operations Department supervisor, LIH

UPS
10.2019 - 01.2024

Store Manager, Ele'ele

Big Save-Subway
10.2002 - 01.2019

Diploma - undefined

Waimea High School

Hotel Operations and Hospitality

Kauai Community College

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