Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Swiss Days Booth
Heddle and Lamm
Midway, Utah
08.2022 - 08.2025
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Warehouse/Shipping Manager
Heddle and Lamm
Heber, Utah
08.2022 - 07.2025
Supervised loading and unloading processes to maintain safety and productivity standards.
Developed shipping documentation to ensure compliance with regulations and accuracy.
Communicated with customers regarding shipping status and resolved inquiries effectively.
Organized storage areas to maximize movement and minimize labor.
Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
Established procedures for receiving, inspecting, storing, packaging, labeling, documenting, tracking and delivering goods.
Tracked inventory levels, replenished stock as needed, and maintained records of shipped items using computer software programs.
Organized and managed the loading, unloading, packing and shipping of products.
Tracked shipments and promptly addressed delivery discrepancies and delays.
Built relationships with shipping and logistics partners to secure better prices and prompt delivery times.
Maintained accurate records of all outgoing freight activities.
Communicated effectively with internal departments regarding order fulfillment needs.
Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.