ROBYN BALDIMOR
Pahoa,HI
Summary
Thirteen years of experience as a Licensed Massage Therapist. Comfortable working with all personality types, ages, and gender. Hardworking, reliable, considerate, and hospitable. Superior work ethics with a positive attitude, and a strong commitment in working with excellence as a team player or independently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Heart and Soul Kailua
06.2021 - Current
- Coordinated daily clinic openings and closings, maintaining operational efficiency and patient readiness.
- Handled and prioritized phone calls, voicemails, text messages, and emails to facilitate seamless communication.
- Streamlined appointment scheduling via Mind Body Business app, Schedulicity, and Vagaro Pro, resulting in improved client satisfaction and service accessibility.
- Developed comprehensive training programs and managed staff schedules to ensure operational continuity.
- Coordinated logistics and execution of chair massage events, ensuring a positive experience for all attendees.
- Evaluated client issues and tracked progress to ensure alignment with project objectives.
- Administered a range of massage techniques and spa treatments, ensuring client satisfaction across multiple session lengths.
- Conducted regular cleaning and sanitization of therapy equipment and communal areas to uphold hygiene standards.
- Performed thorough washing and meticulous folding of linens and towels, contributing to overall facility hygiene.
- Processed sales transactions efficiently, ensuring accuracy and customer satisfaction.
Licensed Massage Therapist
Banyan Massage Hale
06.2016 - 01.2020
- Provided customized body and spa treatments using aromatherapy blends to enhance relaxation and rejuvenation. Applied facial masks tailored to individual skin needs. Performed body scrubs to exfoliate and revitalize skin.
- Developed tailored treatment plans aligned with client wellness objectives.
- Administered 60, 90, and 120-minute full body massages utilizing Swedish techniques and hot stone therapy.
- Administered therapeutic deep tissue massage and myofascial release techniques to improve client mobility.
- Managed incoming phone calls and responded to messages and emails promptly.
- Executed thorough cleaning and sanitization of treatment rooms and equipment.
- Processed sales transactions efficiently to support customer satisfaction. Assisted in maintaining accurate records of sales transactions.
- Washed and folded linens and towels to maintain cleanliness standards.
Licensed Massage Therapist
Arcadia and 15 Craigside Retirement Residences
06.2014 - 04.2016
- Facilitated appointment scheduling for independent assisted living and healthcare residents.
- Collaborated with residents, families, nursing staff, and physical therapists to gather medical histories and outline desired outcomes.
- Performed 90-minute massages and chair massages to support client relaxation and well-being. Delivered 15,30, 60 minute massage sessions to enhance customer satisfaction. Assisted clients in achieving stress relief through effective massage techniques.
- Facilitated resident guidance on stretching, strengthening, and relaxation techniques to enhance overall well-being.
- Monitored and documented client conditions and progress to ensure effective treatment plans.
- Processed and completed invoice documentation with accuracy.
Education
High School - undefined
Kaimuki High School
undefined
Hawai’i Healing Arts College
Skills
Swedish
Deep Tissue
Lomilomi
Thai Massage
Prenatal
Hot Stones
Cupping
Certification
- Massage Therapy License in Hawai’i
- Nationally Certified for Massage Therapy
- CPR Certified
Timeline
Licensed Massage Therapist
Heart and Soul Kailua
06.2021 - Current
Licensed Massage Therapist
Banyan Massage Hale
06.2016 - 01.2020
Licensed Massage Therapist
Arcadia and 15 Craigside Retirement Residences
06.2014 - 04.2016
High School - undefined
Kaimuki High School
undefined
Hawai’i Healing Arts College