Robyn Bellestri

• I currently work independently with the reach-in program, I operate with minimal supervision. My role is crucial in preventing recidivism by supporting members released from prison or jail in successfully reintegrating into society. My responsibilities include coordinating adult recovery team meetings, attending staff meetings, coordinating care, assisting with housing, job training, substance abuse treatment, support services, assessments, and court requirements compliance. I conducted chart audits to ensure efficiency and compliance with the state. I also provide community referrals, coordinate hospital discharge planning, and collaborate with the courts and probation/parole officers to reduce and prevent recidivism. I have created and implemented Excel spreadsheets to track members in the Reach in Program. I have worked hard on increasing member intake/appointment attendance. I worked on quarterly reports for the company and compared them to the AHCCCS reports to improve efficiency. Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes. The consistently high compliance scores in supervision reviews, often reaching 100%, reflect the trust and confidence placed in my independent abilities and the effectiveness and importance of my work in this area.
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Conduct care coordination meetings with Physicians, nurses, social workers, art therapists, and other team members.
· Ensure quality follow up care to patients.
· Provide safe discharges in a timely manner, to a lower level of care.
· Oversee Cenpatico discharge planning phone calls.
· Ensure the discharges are in an appropriate placement designed to meet the needs of the patient.

Created excel spread sheets to track patients care and treatment.
· Coordinate with various agencies, ensuring that all covered services were provided to patient upon discharge, including referrals, follow up appointments and transportation.
· Collaborate with Director of Behavioral Health in decreasing length of stay and hospital readmits by improving quality of care and discharge planning.
· Provide mental health treatment including counseling and groups to both adult and senior care clients.
· Conduct groups which are focused on work training programs, reading skill classes, nutritional education, outpatient agencies, and community referrals.
· Conducted psychosocial assessments and developed treatment plans addressing their treatment needs.

Conducted chart audits as part of a quality improvement initiative.
· Prepare court documents, track court hearing, file petitions with the Court, responsible for disposition sheets.
· Transport patients to the hearings

Collaborated with team members to ensure optimal service quality for all customers.

Established strong relationships with clients, leading to increased trust and loyalty.

Coordinated Hospital discharges for members in the hospitals.
· Organized and directed adult recover team meetings.
· Facilitated hospital staffing with treatment teams
· Implemented treatment plans, crisis plans and staffing forms.
· Coordinate discharge appointments with the outpatient team
· Collaborated closely with the assigned prescriber and case manager to ensure members receive the most beneficial treatment upon discharge from the hospital.

Increased efficiency of information exchange between hospitals by developing and maintaining relationships with key personnel at partnering institutions.

Evaluated patient needs upon admission to prioritize coordination efforts effectively while balancing workload management considerations among multiple cases simultaneously.

Streamlined the referral process, working closely with physicians to identify appropriate services and facilities for patient transfers.

Played a crucial role in reducing length-of-stay metrics through proactive intervention strategies aimed at preventing avoidable delays in care delivery or discharge processes.

Recommended service improvements to minimize recurring patient issues and complaints.

• Managed a caseload of 198 members diagnosed with a serious mental illness, and substance abuse addictions
  · Experience in conducting intakes, closures, transfers
  · Conducted treatment plans and psychological assessments
  · Supervised the upkeep of clients files
  · Provided crisis intervention
  · Directed the court order treatment process.
  · Coordinated treatment with Prescriber, Therapists, Members and their families in continuity of care.
  · Conducted staffing’s
• Developed spreadsheets to track various treatments provided to member's
  · Organized and supervised chart audits
  · Experience in a crisis center
  · Directed mental health and substance abuse groups

Created 20 Mental Health groups
· Managed counselors in the facility
· Developed Group format and provided group topics
· Managed client’s progress
· Provided weekly welfare checks
· In charge of all client data input in the computer system.
· Collaborated with Probation and Parole officers
· Facilitated mental health groups
· Conducted individual counseling sessions
· Conducted intakes
· Implemented and organized client chart storage area

Conducted chart audits for the company to promote effective communication and coordination among providers and therapist/counselors

Created excell spread sheets for employees to track there assigned member' s progress.

Managed case load of 40 inmates with Substance abuse issues.
· Conducted intakes, closures, and transfers.
· Trained to interpret the SASSI
· Created treatment plans, and psychological social profiles.
· Directed intensive counseling groups
· Taught comprehensive life skills classes
· Directed 12 step meetings
· Conducted individual counseling sessions with inmates

Completed chart audits for the team.

created and maintained excel spreadsheets to ensure accuracy in regards to inmate treatments.

• Managed case load of 98 clients diagnosed with a serious mental illness.
  · Conducted intakes, closures and transfers.
  · Provided and completed crisis interventions, treatment plans, psychological social profiles,
  · Oversaw the tracking of client contacts, court ordered clients, and petitioned clients
  · Implemented chart audits,
  · Provided treatment teams with updates on client and new employee updates for continuity of care and treatments
  · Supervised clients in obtaining their goals and objectives.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

Community, Psychological and Educational Services Tucson Arizona
· Supervised a staff of 8
· Managed 32 clients diagnosed with a mental illness.
· Managed client’s finances and budgeted site finances
· Conducted treatment plans, psychological assessments, chart audits and various other paper work
· Facilitated and supervised groups and staff meetings
· Provided clients and staff with crises intervention and conflict resolutions.
· Oversaw referral processes, attended several trainings focused on client care,
· Managed patient medication orders.