Summary
Work History
Skills
Timeline
Generic

Robyn Bixenman

Summary

Store Manager with more than 6 years of experience planning, developing and implementing inventory control and maintaining a strong business .

Work History

Store Manager

Dollar General
Donnellson, IA
0 2017 - Current
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Completed weekly schedules according to payroll policies.
  • Kept an eye on building premises for loss prevention and security purposes.
  • Reorganized the sales floor to meet company demands.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Worked closely with the district manager to formulate and build the store brand.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.

    • Manager

    Murphy Funeral Home
    Mount Pleasant, IA
    6 2016 - 0 2017
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Addressed customer inquiries and resolved complaints.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Completed weekly schedules according to payroll policies.
  • Kept an eye on building premises for loss prevention and security purposes.
  • Stocked and restocked inventory when shipments were received.
  • Worked closely with the district manager to formulate and build the store brand.

    • Store Manager

    Dollar General
    Burlington, IA
    9 2012 - 6 2016
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Addressed customer inquiries and resolved complaints.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Completed weekly schedules according to payroll policies.
  • Kept an eye on building premises for loss prevention and security purposes.
  • Reorganized the sales floor to meet company demands.
  • Stocked and restocked inventory when shipments were received.
  • Worked closely with the district manager to formulate and build the store brand.

    • Skills

  • File/records maintenance
  • Quick learner
  • Reports generation and analysis
  • Operations management
  • Training and development
  • Results-oriented

    • Timeline

    Store Manager

    Dollar General
    0 2017 - Current

    Manager

    Murphy Funeral Home
    6 2016 - 0 2017

    Store Manager

    Dollar General
    9 2012 - 6 2016

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    Robyn Bixenman