Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Robyn Bradley

Gainesville

Summary

Compassionate and knowledgeable professional with experience in supervising youth care facilities. Demonstrated ability to provide direct supervision, mentoring, and support to youth while managing daily operations of residential care environment. Proven skills in crisis intervention, behavior management, and team leadership have positively enhanced living environments for at-risk youth populations. Strong communication skills ensure effective collaboration with multidisciplinary teams and families for individualized service planning.

Overview

8
8
years of professional experience

Work History

Youth Care Supervisor

Alachua Academy
Gainesville
10.2022 - Current
  • Monitored adherence to everyday duties such as household tasks and maintaining hygiene.
  • Supervised and observed youth to ensure compliance and prevent behavioral escalation.
  • Maintain cleanliness in youth living areas and supervise for self-harm behaviors.
  • Ensured timely daily paperwork submission to maintain accurate inventory.
  • Provided guidance to maintain academic progress.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
  • Implemented individualized care plans to support emotional and behavioral growth.
  • Collaborated with mental health professionals to address specific needs of youths.
  • Monitored and evaluated the performance of assigned staff, providing feedback and coaching as needed.
  • Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
  • Participated in team meetings to discuss progress and challenges of youths in care.
  • Consulted with staff on resolution of complex service issues.
  • Trained new hires on protocol and procedures related to youth care services.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Maintained detailed records of youths' progress, incidents, and daily activities.

Direct Care Staff Member

Phaze 1
Gainesville
02.2019 - 10.2022
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Entertained or read aloud to patients to improve mental health and alertness.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Assessed changes in physical or mental condition and reported findings to supervisor.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Provided personal care to clients, such as bathing, dressing and grooming.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Administered medications or treatments as directed by physician or nurse.
  • Participated in training programs as required by state licensing regulations.
  • Encouraged socialization among clients through recreational activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Supervised activities of daily living for clients.
  • Applied clean dressings, stockings or support bandages under direction of nurse or physician.
  • Helped clients get in and out of beds and wheelchairs.

Crew Member

Little Caesars Pizza
Gainesville
03.2017 - 10.2019
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Presented orders to guests within anticipated service times.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Drove team success by quickly completing assigned tasks.
  • Resolved customer complaints in a professional manner.

Education

GED -

Fernside Learning Center
Gainesville, FL
05-2010

Skills

  • Individualized care planning
  • Behavioral observation
  • Crisis intervention
  • Documentation management
  • Team leadership
  • Performance evaluation
  • Report writing
  • Training and development
  • Conflict resolution
  • Recreational activities

Affiliations

  • i like to be creative and having a fun social skills like making gift baskets and planning events

Timeline

Youth Care Supervisor

Alachua Academy
10.2022 - Current

Direct Care Staff Member

Phaze 1
02.2019 - 10.2022

Crew Member

Little Caesars Pizza
03.2017 - 10.2019

GED -

Fernside Learning Center

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Robyn Bradley