Robyn Branch

The following are in addition to the role of Behavioral Healthcare Tech I:

• Work alongside team of healthcare professionals to provide care to patients and maintain unified work environment.
• Identify areas of opportunity to continuously improve patient care area.
• Manage involuntary commitment paperwork for patients under commitment of stay on inpatient unit.
• Maintain stock supplies and expiration dates.
• Communicate unit needs and concerns to management and other campus leaders.

• Monitor patients to uphold strict safety and regulatory standards.
• Document observations and baseline measurements in medical records.
• Interact effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
• Participated in unit staff meetings to discuss patient care.
• Provide care for patients based on physical, psychological, and safety criteria.
• Educated patients about procedures, answered questions, and provided comforting words to control anxiety and behaviors with goal of positive results.
• Managed time efficiently in order to complete all tasks within deadlines.

• Documented observations and baseline measurements in medical records for patients in dual diagnosis unit for addiction and behavioral health.
• Provided care for patients based on physical, psychological, educational and safety criteria.
• Gathered, charted and analyzed patient history data and discussed key points with clinicians and doctors pre-admission.
• Adhered to strict infection control measures and verified proper cleaning and sanitation of equipment and patient care areas.
• Worked with admission team to re-organization of admission department to ensure updated, smooth transition to units.

• Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
• Evaluated team performance and care quality.
• Ordered supplies according to budget imitations and expected use levels.
• Managed up to 60 employees caring for up to 90 residents.
• Recruited, hired and coached employees to offer high quality, cost effective care to all residents.
• Created customized care plans, working with residents and families to assess and meet individual needs.
• Worked in role of Care Manager (CNA), Med Tech, and AL Supervisor prior to accepting Coordinator position in 2008.

• Delivered individualized patient care by assisting with ADL's, taking and recording vital signs, documenting observations and evaluating patients needs and reporting to RN.
• Worked with Physical Therapy department and residents to maintain therapy goals.
• Assisted with ambulation, range of motion and application of devices.
• Worked along side fellow Restorative Therapy Aide in the designated restorative dining room to assist special needs of residents working with Physical and Speech Therapy.