Robyn Camacho
Brook,NY
Summary
Dynamic law enforcement professional with extensive experience at the New York City Police Department. Proven expertise in conflict de-escalation and criminal investigations, fostering community trust through relationship building. Recognized for maintaining integrity and honesty while enhancing public safety and supporting mental health initiatives in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Police Officer
New York City Police Department
01.2020 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Assisted in special investigations and crime prevention programs.
Correctional Officer
New York City Department of Corrections
01.2018 - 01.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Circulation Librarian
SUNY New Paltz
10.2015 - 12.2017
- Enhanced user experience through the implementation of digital resources and user-friendly catalog systems.
- Assisted in the development and implementation of library policies, contributing to a well-organized and efficient operational environment.
- Developed and maintained a comprehensive collection, ensuring diverse resources were accessible to all users.
- Increased library circulation by implementing efficient cataloging and shelving procedures.
- Improved patron satisfaction by providing excellent customer service and addressing individual needs.
Community Affairs Internship Student
New York City Police Department
06.2016 - 06.2017
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Assist in the organization of Youth programs.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Sorted and organized files, spreadsheets, and reports.
Retail Sales Associate
Foot Locker
01.2014 - 02.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Sociology
SUNY College At New Paltz
12-2017
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Variety of training
- Criminal investigations
Timeline
Police Officer
New York City Police Department
01.2020 - Current
Correctional Officer
New York City Department of Corrections
01.2018 - 01.2020
Community Affairs Internship Student
New York City Police Department
06.2016 - 06.2017
Circulation Librarian
SUNY New Paltz
10.2015 - 12.2017
Retail Sales Associate
Foot Locker
01.2014 - 02.2017
Sociology
SUNY College At New Paltz
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