Robyn Cook
Hillman
Summary
Proficient administrative assistant with a strong background in maintaining confidential records and conducting background checks. Skilled in Microsoft Excel and inventory management, contributing to efficient operations and enhanced security compliance.
Overview
6
6
years of professional experience
Work History
Armed Security/Administrative Assistant
DK Security
Alpena
02.2021 - Current
- Assisted in maintaining confidential records and documents securely.
- Processed and organized incident reports for review by management team.
- Maintained inventory of security equipment and supplies efficiently.
- Monitored access control systems to ensure proper authorization for all personnel entering or leaving premises.
- Assisted in conducting background checks on potential new hires prior to onboarding process completion.
- Maintained records of visitors, contractors, employees, vehicles and other assets.
- Created incident reports when necessary and submitted them to appropriate personnel.
- Compiled monthly activity reports highlighting key events that occurred within the facility.
- Verified employee credentials before granting access rights to sensitive information or areas.
- Provided technical assistance to users experiencing issues with their access cards or passwords.
- Performed administrative duties such as data entry, filing documents, answering phones.
- Conducted daily surveillance checks to maintain a safe and secure environment.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Composed, edited and typed complex memos and reports with job-related software.
Dental Assistant
Thunder Bay Oral Surgery
Alpena
08.2020 - 02.2021
- Assisted oral surgeons during procedures to ensure smooth operations.
- Prepared and sterilized dental instruments for patient care and safety protocols.
- Managed patient records and scheduling to optimize office workflow.
- Educated patients on post-operative care and hygiene practices effectively.
- Monitored inventory levels of supplies and placed orders as needed.
- Supported new staff training by sharing knowledge of office procedures and practices.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Dental Assistant
Alcona Health Care
Alpena
02.2020 - 08.2020
- Assisted oral surgeons during procedures to ensure smooth operations.
- Prepared and sterilized dental instruments for patient care and safety protocols.
- Managed patient records and scheduling to optimize office workflow.
- Educated patients on post-operative care and hygiene practices effectively.
- Monitored inventory levels of supplies and placed orders as needed.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Documented patient records with procedures performed and added notes taken to charts.
- Kept track of treatment information in patient records.
- Took medical and dental history and recorded vital signs of patients.
- Gathered and documented patient medical and dental histories and vital signs.
Education
Certificate of Technical Studies - Dental Assistang
University of Florida
Gainesville, FL06-1995
High School Diploma -
Fort Pierce Westwood
Fort Pierce, FL05-1991
Skills
- Access control
- Incident report writing
- Background checks
- Microsoft Excel
- Data management
- Inventory management
- Record keeping
- Effective communication
- Attention to detail
- Excel spreadsheets
- Records management
- Telephone and email etiquette
- Microsoft office
Timeline
Armed Security/Administrative Assistant
DK Security
02.2021 - Current
Dental Assistant
Thunder Bay Oral Surgery
08.2020 - 02.2021
Dental Assistant
Alcona Health Care
02.2020 - 08.2020
Certificate of Technical Studies - Dental Assistang
University of Florida
High School Diploma -
Fort Pierce Westwood