Robyn Dauphinais
Durham,United States
Summary
Detail-oriented Medical Laboratory Technician with a strong history of maintaining patient confidentiality and meeting organizational goals. Proven ability to prioritize tasks effectively while ensuring compliance with industry standards, enhancing both operational efficiency and patient care.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Duke Medical Center
Durham, NC
06.1999 - Current
- Coordinated with providers on new tests, sample criteria, and laboratory assignments to ensure compliance with testing requirements.
- Ensured specimens included the required paperwork for genetic testing requests.
- Confirm that the correct test was ordered and transcribed from the written requisition.
- Maintained the confidentiality of all patient information in accordance with HIPAA, internal policies, and other regulatory standards.
- Resolved problems as a technician for the reference lab at Duke, addressing inquiries and concerns.
- Pull various specimen logs daily to account for samples routed to our laboratory for testing.
- Maintained specimen logs for canceled tests, facilitating necessary follow-up communications over 5 years.
- Exceeded goals through effective task prioritization and a great work ethic.
- Excellent customer care and follow-up with internal and external clients
Education
Associate of Applied Science - Medical Laboratory Technology
Clinton Community College
Plattsburgh, NY05-1994
High School Diploma -
Chateauguay Valley Regional High School
Ormstown Quebec, Canada06-1992
Skills
- Telephone etiquette
- Attention to detail
- Analytical thinking
- specimen analysis
- Laboratory procedures
- Written communication
- Multitasking skills
Certification
MLT - Medical Laboratory Technician
Hobbies and Interests
I like cooking, baking, reading, board games, hiking, swimming, gardening. Pretty much anything outdoors. Love spending time with friends and family
Certifications
10-1995
Languages
Fluent in French and English
Timeline
Medical Laboratory Technician
Duke Medical Center
06.1999 - Current
Associate of Applied Science - Medical Laboratory Technology
Clinton Community College
High School Diploma -
Chateauguay Valley Regional High School