Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robyn Dooley

Tavares

Summary

Compassionate, patient-focused Registered Nurse (BSN) with extensive clinical and instructional experience in acute care, ambulatory medicine, and medical assisting education. Strong skills in patient assessment, phlebotomy, IV therapy, wound care, ECGs, EMR documentation, and medical office management. Proven leader and instructor with experience supervising students and staff, coordinating externships, and implementing clinical workflows.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Registered Nurse

Orlando Health Orlando Regional Medical Center
02.2025 - Current
  • Administered medications and treatments in accordance with established protocols and patient care standards.
  • Collaborated with interdisciplinary teams to develop and implement comprehensive care plans for diverse patient populations.
  • Mentored junior nursing staff, fostering skill development and adherence to best practices in patient care.
  • Evaluated patient outcomes, adjusting care strategies to enhance recovery and ensure quality of service delivery.
  • Conducted thorough assessments of patients' conditions, utilizing critical thinking to inform clinical decisions and actions.
  • Streamlined documentation processes using electronic health records, improving accuracy and accessibility of patient information.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Collaborated with interdisciplinary teams to develop individualized care plans.
  • Monitored patient vital signs, identifying changes in condition and notifying healthcare teams promptly.

Student Nurse Intern

Orlando Health ORMC
09.2023 - 02.2025
  • Provide bedside care, assist with assessments, monitor vitals, document in EMR, collaborate with multidisciplinary team for hospitalized patients.
  • Assisted nursing staff in providing patient care and support during daily activities.
  • Collaborated with healthcare teams to ensure effective communication and continuity of care.
  • Participated in interdisciplinary rounds, contributing insights on patient conditions and progress.
  • Implemented infection control protocols, enhancing safety standards within patient environments.
  • Improved patient care by assisting Registered Nurses with daily tasks and procedures.
  • Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.

Lead Medical Assisting Instructor

Concorde Career Institute
11.2017 - 05.2023
  • Designed and delivered lecture, lab, and hands-on curricula for medical assisting students; coordinated externships; served as CPR instructor; awarded 2018 Instructor of the Year.
  • Developed and delivered comprehensive curriculum for medical assisting courses.
  • Facilitated hands-on training in clinical procedures and patient care techniques.
  • Mentored students, fostering critical thinking and practical skills application.
  • Evaluated student performance through assessments and provided constructive feedback.
  • Collaborated with faculty to enhance program effectiveness and student engagement.

Medical Assisting Instructor

Valencia College
02.2021 - 02.2022
  • Taught online lectures and in-person labs; assessed student competency across clinical and administrative skills.
  • Developed and implemented comprehensive medical assisting curriculum aligned with industry standards.
  • Facilitated hands-on training sessions to enhance student competencies in clinical procedures.
  • Evaluated student performance through assessments, providing constructive feedback for improvement.
  • Mentored students in professional development, emphasizing ethics and patient care best practices.
  • Collaborated with healthcare professionals to ensure curriculum relevance and effectiveness.

Medical Assisting Technician Instructor

Florida Career College
10.2019 - 08.2020
  • Supervised student ambassadors, organized student activities, supported clinical logistics for large events.
  • Operated and maintained laboratory equipment for educational purposes.
  • Assisted instructors in preparing course materials and demonstrations.
  • Conducted routine inspections to ensure equipment functionality and safety compliance.
  • Collaborated with faculty to implement new instructional technologies effectively.

Medic / Registered Medical Assistant

Paramount Urgent Care
11.2015 - 03.2017
  • Triage, vitals, phlebotomy, IV insertion/therapy, injections, sutures/suture removal, ancillary testing, EMR documentation, patient education, supervised students.
  • Administered patient care, ensuring adherence to clinical protocols and safety standards.
  • Collaborated with medical staff to develop treatment plans for diverse patient needs.
  • Trained new team members on emergency procedures and operational workflows.
  • Monitored patient vitals, accurately documenting changes for physician review.

Credentialing Specialist

Kelly Services – Leesburg Regional Medical Center
05.2015 - 11.2015
  • Managed physician credentialing, contract coordination, and worked on A/R reporting.
  • Managed credentialing processes for healthcare providers, ensuring compliance with regulatory standards.
  • Streamlined application review procedures, enhancing efficiency and reducing processing time.
  • Developed and maintained relationships with medical staff, addressing inquiries and resolving issues promptly.
  • Conducted thorough background checks and verification of licenses to uphold quality standards.

Office Manager

Chester Miltenberger, MD
10.2013 - 03.2015
  • Implemented new EMR/Meaningful Use processes, oversaw billing/collections, credentialing, ICD-9 to ICD-10 transition, staff supervision, supply and accounts management.
  • Led administrative operations, ensuring seamless office workflows and staff efficiency.
  • Managed staff schedules, optimizing workforce allocation to meet patient care demands.
  • Oversaw daily operations of medical office, ensuring efficient patient flow and satisfaction.
  • Developed and enforced office policies, improving compliance with healthcare regulations and standards.

Office Manager / Registered Medical Assistant

Orlando Executive Health (Patrick Hennessey, MD)
08.2012 - 10.2013
  • Managed daily operations, phone triage, scheduling, billing/coding, phlebotomy, injections, PFTs, ECGs, wound care, minor procedures, medication prior authorizations, student supervision.
  • Streamlined office operations, enhancing workflow efficiencies and staff productivity.
  • Oversaw scheduling and coordination of patient appointments, ensuring optimal resource utilization.
  • Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
  • Developed and maintained office policies, fostering a compliant and organized work environment.

Registered Medical Assistant

Harris Internal Medicine
06.2011 - 06.2012
  • Supported physicians and PAs with patient intake, phlebotomy, ancillary testing, EMR tasks, patient education, billing, and minor procedure assistance.
  • Administered patient care, including vital signs monitoring and health history documentation.
  • Assisted physicians during examinations, ensuring smooth workflow and patient comfort.
  • Coordinated laboratory tests and managed specimen collection processes efficiently.
  • Educated patients on treatment plans and medication instructions to enhance compliance.

Education

Bachelor of Science in Nursing - Nursing

Keiser University
Orlando, FL
12-2024

Associate of Arts - General Studies

Valencia College
Orlando, FL
12-2021

Medical Assisting Diploma - Medical Assisting

Anthem College
Orlando, FL
05-2011

High School Diploma - undefined

Oviedo High School
Oviedo, FL
06-1988

Skills

  • Patient assessment, vitals, triage
  • Phlebotomy, IV placement & therapy
  • Injections, vaccinations, wound care, suture assistance
  • ECG interpretation & testing, basic x-ray positioning
  • Ancillary testing, BAT/UDS testing
  • EMR documentation, Meaningful Use workflows
  • Medical office management, billing & coding, A/R & A/P
  • Patient education, phone triage, referrals
  • Teaching, curriculum development, clinical supervision
  • Medication and IV administration
  • Direct patient care
  • Patient assessments
  • Patient education and counseling
  • Clinical judgment
  • Patient and family advocacy
  • Infection control measures

Accomplishments

  • 2018 Instructor of the Year (Concorde Career Institute)
  • Student Ambassador/Mentor and Student Ambassador Advisor roles
  • Participated on a 10-member national panel for pain management/addiction medication research
  • Former EMT/Firefighter

Certification

  • Registered Nurse (RN) — Florida
  • BLS/CPR (AHA)
  • BLS/CPR Instructor (AHA)
  • Registered Medical Assistant (AMT)
  • Certified Medical Assistant (AMCA, NHA)
  • Certified Phlebotomy Technician (AMT, NHA, AMCA)
  • EKG Technician Certification (AMCA)
  • Allied Health Instructor (AMT)
  • BAT/UDS Testing Certified
  • OSHA & HIPAA Certified

Timeline

Registered Nurse

Orlando Health Orlando Regional Medical Center
02.2025 - Current

Student Nurse Intern

Orlando Health ORMC
09.2023 - 02.2025

Medical Assisting Instructor

Valencia College
02.2021 - 02.2022

Medical Assisting Technician Instructor

Florida Career College
10.2019 - 08.2020

Lead Medical Assisting Instructor

Concorde Career Institute
11.2017 - 05.2023

Medic / Registered Medical Assistant

Paramount Urgent Care
11.2015 - 03.2017

Credentialing Specialist

Kelly Services – Leesburg Regional Medical Center
05.2015 - 11.2015

Office Manager

Chester Miltenberger, MD
10.2013 - 03.2015

Office Manager / Registered Medical Assistant

Orlando Executive Health (Patrick Hennessey, MD)
08.2012 - 10.2013

Registered Medical Assistant

Harris Internal Medicine
06.2011 - 06.2012

High School Diploma - undefined

Oviedo High School

Associate of Arts - General Studies

Valencia College

Bachelor of Science in Nursing - Nursing

Keiser University

Medical Assisting Diploma - Medical Assisting

Anthem College
Robyn Dooley