Robyn Edwards
Salem
Summary
Experienced with managing complex patient cases in primary care settings. Utilizes effective communication and problem-solving skills to support patient welfare. Track record of delivering empathetic and adaptable social services.
Professional in primary care social work, bringing valuable experience and impactful achievements to support patient welfare. Focused on team collaboration and achieving results through effective communication and problem-solving. Reliable and adaptable, with skills in crisis intervention and patient advocacy.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Primary Care Social Worker
Portland VA Health Care System
10.2020 - Current
- Independently identifies high-risk patients and provides case management services for chronic disease management in collaboration with the multidisciplinary team. Utilizes the Patient Aligned Care Team (PACT) template assessments to synthesize information into a working document that provides direction in determining the level of care, level of case management and follow up. Independently provides crisis intervention services if needed, seeking to address cause, as well as the presenting complaint, coordinates family conferences, and serves as liaison to family members. Formulates a plan with goals, objectives, barriers and needs based on PACT templates for ongoing follow up and case management. Independently provides consultation services to other staff within the clinic setting, division, and the medical center regarding the psychosocial needs of Veterans and the impact of psychosocial problems on health care and adherence to treatment plan. Supports PACT Team members with challenging Veteran-care situations. Serves as a resource for the protection of Veteran and family rights.
Behavioral Health Consultant
Santiam Hospital
01.2020 - 10.2020
- Work as a collaborative team with primary care in assisting patients with behavioral issues that affect their health through referrals and triaging. Short-term counseling, goal setting and development of treatment plans for patient experiencing depression, anxiety, PTSD, ADD, obesity, non-compliance of medical conditions, stress, marital issues, smoking, substance use, pregnancy concerns etc., as well as resource gathering. Provide case management and outside referrals for more complex issues. Document in electronic health record in accordance with accepted legal and medical standards. Reporting and consulting with other primary care providers.
- Get more help and templates @ http://resumizer.com
Behavioral Health Consultant
Salem Clinic
02.2019 - 01.2020
- Work as a collaborative team with primary care in assisting patients with behavioral issues that affect their health through referrals and triaging. Short-term counseling, goal setting and development of treatment plans for patient experiencing depression, anxiety, PTSD, ADD, obesity, non-compliance of medical conditions, stress, marital issues, smoking, substance use, pregnancy concerns etc., as well as resource gathering. Provide case management and outside referrals for more complex issues. Document in electronic health record in accordance with accepted legal and medical standards. Reporting to and consulting with other providers findings and recommendations for care as well as implementing treatment plan.
- Get more help and templates @ http://resumizer.com
Psychiatric Social Worker
Oregon State Hospital
10.2018 - 02.2019
- Conduct psychosocial assessments on patients admitted to hospital. Counsel patients using evidenced-based practices including: Motivational interviewing, Cognitive Behavioral Therapy, Solution-focused therapy and Problem-solving therapy among others. Participation with treatment team in establishing treatment care plan. Implementation of treatment plan. Effective liaison with community mental health agencies, Senior and People with Disabilities Division, Veteran's Administration, potential providers, public and private hospitals, legal entities, substance abuse treatment programs and other social service agencies. Conducts individual and group treatment as well as family counseling and education. Discharge and continuing care planning for each patient appropriate to the patient's condition, desires and resources available. Documentation of all services provided (handwritten and dictated). Provide coverage for social work team members as needed. Participates in Social Work Department activities, including Social work staff meetings, peer review and continuing education and training. Maintains current working knowledge of OSH Policies and Procedures, OMHAS Directives, Oregon Administrative Rules, FPS Policies and Procedures, and unit guidelines, Level System and Practices.
- Get more help and templates @ http://resumizer.com
Social Worker/Patient Navigator
Willamette Valley Medical Center
02.2015 - 10.2018
- Conduct psychosocial assessments and needs assessments on patients undergoing chemotherapy and radiation treatments. Counsel individuals and families. Navigate patient through treatment process and into cancer survivorship. Facilitate cancer support group. Coordinate various community resources. Coordinate treatments and medical care. Assistance in financial counseling, transportation needs, caregiving needs in insurance issues and other barriers to treatment and care. Assist in long-term care arrangements, home health, palliative care and hospice. Provide emotional support to patients and families. Counsel patients after treatment through cancer support programs and discuss follow up recommendations and guidelines for each type of cancer. Fill-in duties as a Certified Medical Assistant and cover for cancer center manager. Request and gather information for prior authorizations from health care insurance companies for radiation therapy. Serve as a member of the Ancillary Leadership Council Committee representing the cancer center. Serve as a member of the Patient Comfort Care Team assisting in implementing new protocols and procedures for improved patient care.
- Get more help and templates @ http://resumizer.com
Master of Social Work Intern
Willamette Valley Medical Center
01.2014 - 12.2014
- Exhibited expertise in conducting individual and family psychosocial assessments, counseling, and mental status examinations. Took charge of developing and implementing discharge plans, as well as in communicating with numerous social service facilities and agencies. Collaborated with various health care professionals to assess patient medical condition and needs. Provided immediate care and assistance to individuals during crisis situations that may produce emotional, physical, mental, and behavioral distress. Supported patients in performing daily functions, such as walking, eating, personal hygiene, and traveling. Coordinated with the community and various agencies to assist with the placement of patients in the facility. Worked the senior behavioral unit of the hospital with patients with various mental illnesses conducting psychosocial evaluations, mental status exams, memory evaluation exams, individual and family counseling and coordinated with various state and private agencies and facilities for placement of patients.
- University of Southern California
Medical Assistant
Kaiser Permanente
08.1995 - 09.1995
- Leveraged skills in administering and documenting immunizations. Efficiently took and precisely recorded patient vital signs, including weight, height, blood pressure, pulse, and temperature. Performed diagnostic testing, such as bladder scan, glucose testing, urinalysis, vision acuity, throat cultures, electrocardiograms (EKG), and hearing tests. Assumed full responsibility in managing emergency visits, hospital admissions, internal and external appointments, referrals, and diagnostic testing. Leverage patient-centric approach to provide a comfortable and positive environment for patients. Rendered support to health care providers in accomplishing numerous clinical and administrative functions. Maintained active communication with patients through phone, in person, and/or emails.
- Get more help and templates @ http://resumizer.com
Education
Master of Arts - Social Work
University of Southern California
Los Angeles, CA12-2014
Skills
- Patient care coordination
- Substance abuse education
- Evaluation skills
- Family assistance
Certification
- LCSW - Licensed Clinical Social Worker
Timeline
Primary Care Social Worker
Portland VA Health Care System
10.2020 - Current
Behavioral Health Consultant
Santiam Hospital
01.2020 - 10.2020
Behavioral Health Consultant
Salem Clinic
02.2019 - 01.2020
Psychiatric Social Worker
Oregon State Hospital
10.2018 - 02.2019
Social Worker/Patient Navigator
Willamette Valley Medical Center
02.2015 - 10.2018
Master of Social Work Intern
Willamette Valley Medical Center
01.2014 - 12.2014
Medical Assistant
Kaiser Permanente
08.1995 - 09.1995
Master of Arts - Social Work
University of Southern California