ROBYN F. BROWN

• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
• Assisted in the recruitment process by interviewing potential candidates for open positions.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Oversaw product development initiatives from concept through completion stages.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Created schedules and monitored payroll to remain within budget.
• Guided management and supervisory staff to promote smooth operations.
• Recruited, interviewed and hired qualified staff for open positions.
• Tracked monthly sales to generate reports for business development planning.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Ensured compliance with local health department regulations regarding food safety standards.
• Administered employee discipline through verbal and written warnings.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
• Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.

Managed inventory levels and conducted corrective action planning to minimize long-term costs.

• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
• Implemented successful business strategies to increase revenue and target new markets.
• Prepared staff work schedules and assigned team members to specific duties.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Monitored store operations to ensure compliance with company policies and procedures.
• Ensured compliance with food safety regulations and quality standards.
• Organized special events such as holiday sales or promotional campaigns.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
• Coordinated with other departments to resolve customer inquiries in a timely manner.
• Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
• Developed and maintained positive working relationships with staff, customers, and vendors.
• Managed the scheduling of staff shifts to ensure adequate coverage at all times.
• ALSO BEEN WITH THEM FROM THE FL OFFICE SINCE 2002
• FORKLIFT OPERATOR (5 DIFFERENT)
• AUDIT KEEPER
• ORDER CHECKER
• DOCK WORKER/ SHIFT MGR.