Robyn Gamache
Rising Fawn,GA
Summary
Detail-oriented and highly motivated professional with extensive experience in customer service, sales, education and administrative operations. Recognized for delivering empathetic, accurate, and dependable support while ensuring individuals feel valued, heard, and respected. Quickly adapts to new systems and procedures and is committed to confidentiality, accuracy, compliance and effective problem-solving. Resourceful, results-driven, and dedicated to supporting organizational success while building positive long-term relationships with clients and team members.
Overview
25
25
years of professional experience
Work History
Sales Associate
Ann Taylor Loft
03.2025 - Current
- Serve 100+ customers weekly with friendly, accurate personalized service to create a welcoming and positive shopping experience.
- Increase sales through strategic product recommendations and successful upselling.
- Operate a high-volume point-of-sale system, process transactions, and handle returns with 100% accuracy.
- Resolve customer concerns professionally, strengthening overall satisfaction scores.
- Manage inventory, replenish merchandise, set up displays, and enhance store presentation to boost customer engagement.
Homeschool Educator / Program Administrator
Gamache Learning Center
09.2008 - Current
- Designed and delivered individualized learning programs, accelerating academic growth and meeting academic benchmarks for multiple students.
- Directed administrative operations including recordkeeping, curriculum planning, instruction, scheduling, and progress reporting with 100% accuracy and compliance.
- Streamlined daily operations by implementing efficient tracking systems that improved organization and workflow.
- Customized instructional materials to support evolving student needs and enhance engagement and comprehension.
- Cultivated strong communication with parents, co-ops, and tutors to reinforce progress and collaborative learning.
Operations Manager / Administrative Coordinator
For A Greater Good
01.2018 - 07.2024
- Strengthened e-commerce operations by optimizing order processing, data entry, and inventory management.
- Processed 200+ purchase orders monthly and maintained a 95% customer satisfaction rating through accurate, personalized service.
- Developed and maintained vendor relationships, negotiated pricing, and secured inventory to support sales goals.
- Analyzed purchasing trends to guide sales strategies and improve product selection.
- Oversaw daily administrative tasks, scheduling, and documentation to maintain smooth and efficient operations.
Accounts Receivable Clerk
Kienstra Concrete, Inc.
03.2001 - 08.2002
- Executed daily billing operations including data entry, invoice creation and maintenance.
- Managed customer accounts, monitored aging reports, and ensured timely payments.
- Investigated and resolved billing discrepancies to improve accuracy and efficiency.
- Maintained organized filing systems and documentation for auditing and reference.
- Collaborated with finance and sales departments to improve administrative and reporting processes.
Education
Coursework in Interdisciplinary Studies
Covenant College
Lookout Mountain, GASkills
- Customer Service & relationship building
- Organization & multitasking
- High attention to detail
- Time management
- Problem-solving & critical thinking
- Teamwork & collaboration
- Cash handling & transaction accuracy
- Dependability & trustworthiness
- Data entry & records management
- Confidentiality & compliance
Timeline
Sales Associate
Ann Taylor Loft
03.2025 - Current
Operations Manager / Administrative Coordinator
For A Greater Good
01.2018 - 07.2024
Homeschool Educator / Program Administrator
Gamache Learning Center
09.2008 - Current
Accounts Receivable Clerk
Kienstra Concrete, Inc.
03.2001 - 08.2002
Coursework in Interdisciplinary Studies
Covenant College