Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robyn Garcia

Fort Worth,TX

Summary

Dynamic and detail-oriented professional with extensive experience in medical office administration at Activus Connect. Proven expertise in insurance verification and medical billing, complemented by strong customer service skills. Adept at enhancing patient satisfaction and streamlining scheduling processes, ensuring efficient outpatient care and compliance with HIPAA regulations.

Overview

9
9
years of professional experience

Work History

Customer Care Representative

Activus Connect
03.2024 - 03.2025

Greet patients

Schedule patients

Verify insurance copays/ coinsurance

Outbound calling for patients that have had surgery and need therapy right away.

Medical Receptionist

Serenity Psychiatry
10.2023 - 02.2024

Take patients blood pressure/weight

Schedule patients according to nurse practitioners availability

Manually bill insurance through headway

Greet patients

Clear invoices for payments made

Medical Receptionist

Physical Therapy
02.2022 - 10.2023

Greet patients

Schedule patients

Verify insurance copays/ coinsurance

Outbound calling for patients that have had surgery and need therapy right away.

Sales Associate

Dillards
06.2016 - 09.2018

Customer service

Cash out customers merchandise

Color organize

Clean out fitting rooms

Education

Diploma - Medical Office Administration

Remington College
Fort Worth, TX
12.2020

Skills

  • Medical billing
  • Payment collection
  • HIPPA compliance
  • Insurance verification
  • Medical office administration
  • Outpatient care
  • HSA claims
  • DCA claims
  • FSA claims
  • VPN

Timeline

Customer Care Representative

Activus Connect
03.2024 - 03.2025

Medical Receptionist

Serenity Psychiatry
10.2023 - 02.2024

Medical Receptionist

Physical Therapy
02.2022 - 10.2023

Sales Associate

Dillards
06.2016 - 09.2018

Diploma - Medical Office Administration

Remington College

Similar Profiles

CREATE PROFILE
Robyn Garcia