Robyn Gilmore
Valley,AL
Summary
Dynamic sales professional with over two years of customer service experience at multiple jobs. Proven ability to boost sales through exceptional rapport-building and suggestive selling techniques. Skilled in organization and assembly, consistently achieving sales targets while maintaining a welcoming environment. Strong communicator dedicated to enhancing customer satisfaction. Also really great at inspection and manufacturing.
Overview
8
8
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
05.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Factory Worker
REHAU
04.2023 - 10.2024
- I inspected bumpers for defects on paint line. Also loading parts to be painted and unloaded and sent to other inspectors when needed. Was also train to check color the colors on bumpers.
Sales Representative
Cricket Wireless
02.2022 - 02.2023
- Help customers work on their problems with their phones. Sold need phones and upgrades. Opened and closed the cash drawer organized and cleaned.
Cashier
Lawlers Barbecue
09.2021 - 01.2022
- Took customers orders and hand them out in timely fashion while upholding a clean and healthy and safe environment.
Associate
TOPRE AMERICA CORPORATION
09.2020 - 01.2021
- I welded car parts for 3 main car companies. I also cleaned and organized.
Host/Server
Cullman regional medical Center
02.2020 - 09.2020
- Made food for patients. Took them trays. Refilled their snacks and took their orders. Help wash dishes and prepare food.
Associate Worker
Yutaka Technologies
07.2018 - 02.2019
- Made parts car parts and cleaned labeled and organized different parts.
Apprentice
REHAU AG + Co
08.2017 - 07.2018
- Learn how to make different bumpers for cars. How to fix the molds when broken. How to to paint and finish them off.
Education
High school diploma - undefined
Fairview
AL05.2018
Skills
- Cleaning Experience (1 year)
- Customer Service (2 years)
- Host/Hostess (1 year)
- Assembly Experience (2 years)
- Serving Experience
- Food Service
- Organizational Skills
- Cashiering
- Microsoft Word
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Cash handling
- Money handling
- Meeting deadlines
Timeline
Sales Associate
Lowes Home Improvment
05.2025 - Current
Factory Worker
REHAU
04.2023 - 10.2024
Sales Representative
Cricket Wireless
02.2022 - 02.2023
Cashier
Lawlers Barbecue
09.2021 - 01.2022
Associate
TOPRE AMERICA CORPORATION
09.2020 - 01.2021
Host/Server
Cullman regional medical Center
02.2020 - 09.2020
Associate Worker
Yutaka Technologies
07.2018 - 02.2019
Apprentice
REHAU AG + Co
08.2017 - 07.2018
High school diploma - undefined
Fairview
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