Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robyn Hall

Nesbit,Ms

Summary

Highly skilled and professional administrator providing administrative skills and customer support. Excellent at multitasking and prioritizing high pressure work loads. Confident communicator and active listener that easily interacts with individuals at all levels. Able to learn and grasp quick to new concepts and settings.

Overview

33
33
years of professional experience

Work History

Sales Support Coordinator

Mckesson Corporation
Memphis, TN
09.2016 - Current
  • Provided administrative support to the sales team by maintaining accurate customer records and updating customer databases.
  • Created weekly, monthly, quarterly reports for the sales department outlining progress towards goals.
  • Provided training to new employees about company policies, procedures and processes related to Sales Support Coordination role.
  • Followed-up with sales teams and customers with complex issues to coordinate resolutions.

Controlled Substance Monitoring Program Clerk

Mckesson corporation — Pharmaceutical Division
Memphis, TN
02.2012 - Current
  • Managed controlled substance ordering process of the distribution center for all customers
  • Processed customers concerns regarding control substance purchases
  • Maintain CSMP record keeping for the Memphis Distribution Center
  • Support the Director of Regulatory Affairs in daily request
  • Support sales team in daily request regarding Threshold Change Request for customers
  • Created investigative reports for all Threshold Change Request for customers
  • Support the Memphis Distribution Center in Arcos reporting
  • Assisted in training for Arcos for MSC
  • Assist in generic launches and manage invoice payment for all vendors for the DC.

MHS Hospital Coordinator

Mckesson corporation — Pharmaceutical Division
05.1991 - 02.2012
  • Managed daily operational issues with hospital customers from the initial call to the resolution and though my efficient problem solving skills as well as my excellent oral communications, I was able to accomplish this and develop a good relationship with my customers
  • Received an ICARE award for FY’04 for supporting the MHS account managers while on boarding a large hospital facility
  • Received an Eagle award for FY’11 for going above and beyond my duties
  • Key leader in the office for Memphis distribution center that earned Most Improved DC of the Year for FY’12 moving from #17 to #9 on BOS rankings with primary focus was working with customers to address operational issues
  • Key contact person for our hospitals
  • Assured hospitals received a daily order as well as any emergency order
  • Resolved any issues with pricing, contracts and inventory
  • Supported the MHS account mangers with operational issues and customer set ups.

Education

Some College (No Degree) - Teacher

University of Memphis
Memphis, TN

Skills

  • Sales Support
  • Team Collaboration
  • Excellent Communication
  • Multitasking
  • Task Prioritization
  • Teamwork and Collaboration
  • Organizational Skills

Accomplishments

  • ® Received an ICARE award for FY’04 for supporting the MHS account managers while on boarding a large hospital facility.
  • ® Received an Eagle award for FY’11 for going above and beyond my duties
  • A member of the MHS Team Builder Coalition

Timeline

Sales Support Coordinator

Mckesson Corporation
09.2016 - Current

Controlled Substance Monitoring Program Clerk

Mckesson corporation — Pharmaceutical Division
02.2012 - Current

MHS Hospital Coordinator

Mckesson corporation — Pharmaceutical Division
05.1991 - 02.2012

Some College (No Degree) - Teacher

University of Memphis

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Robyn Hall