Robyn Hayes
Columbia,Missouri
Summary
Experienced dental assistant with exceptional communication skills and a strong passion to provide high-quality care for each patient. I strive to be apart of and create a healthy work environment where everyone feels included and heard. I revived my CDA in June of 2025.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Certified Dental Assistant
32 Dental Urgent Care
Columbia, MO
01.2025 - Current
- Provided chairside assistance during various dental procedures, enhancing patient comfort and care.
- Managed sterilization protocols for instruments and equipment to maintain safety standards.
- Documented patient interactions and treatment details accurately in electronic health records.
- Educated patients on proper oral hygiene techniques and post-treatment care instructions.
- Enhanced patient flow by coordinating with team members to optimize workflow efficiency.
- Improved patient satisfaction through attentive service and effective communication strategies.
- Performed radiographic imaging, ensuring high-quality diagnostic results for treatment planning.
- Conducted laboratory procedures, including making impressions and temporary restorations for patients.
- Maintained compliance with infection control protocols to promote a safe dental environment.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Facilitated effective communication between dentists and non-English speaking patients using bilingual skills when needed.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
Dental Assistant Instructor
Accelerated Dental Academy
Columbia, MO
04.2024 - 11.2025
- Instructed dental assistant students on hands-on clinical skills and procedures.
- Provided lectures and support to students in learning dental terminology and procedures.
- Evaluated student performance and provided constructive feedback for improvement.
- Organized and supervised laboratory activities for dental assisting students.
- Maintained a safe and positive learning environment for students.
Dental Assistant
Mid Missouri Dental Center
Columbia, MO
04.2024 - 01.2025
- Provide chairside assistance to dentists during procedures.
- Manage patient appointment scheduling and records.
- Sterilized and prepared dental instruments and equipment.
- Provided education to young patients and their families on proper oral hygiene.
- Performing Coronal Polishing.
- Collaborating with dental team to ensure smooth and efficient operation of the dental office.
- Documenting dental care services by charting in patient records, ensuring accurate and up-to-date patient information.
- Applied dental sealants on permanent molars.
- Building and reviewing treatment plans. Explaining needed treatment with parents and guardians of the patient in an easy-to-understand way.
- Monitoring patients who are using Nitrous Oxide.
- Reviewing benefit breakdowns provided by insurance companies.
Dental Assistant
COMO Dental
Columbia, MO
08.2023 - 12.2023
- Assisted dentists during various procedures such as cleanings, fillings, and extractions.
- Provided patient education on proper oral hygiene and post-treatment care.
- Performed dental x-rays.
- Prepared examination rooms and sterilized dental instruments for use.
- Performed laboratory procedures such as taking impressions and making temporary crowns.
- Collaborated with other dental assistants and office staff to ensure smooth patient flow.
Dental Assistant
DDS Dentures and Implant Solutions
Columbia, MO
05.2023 - 08.2023
- Provided chair-side assistance to dentists during various procedures.
- Took and developed dental X-rays.
- Assisted in the maintenance of dental records and patient information.
- Prepared treatment rooms for dental procedures.
- Performed sterilization of dental instruments and equipment.
- Maintained cleanliness and organization in the dental office.
- Ensured patient comfort and safety throughout the dental implant process.
- Collaborated with dental technicians to ensure high quality dental prosthetics.
- Educated patients on proper denture care and maintenance.
Dental Assistant
Kirksville Dental Group
Kirksville, MO
06.2021 - 05.2023
- Maintained various patient records and treatment histories.
- Maintained a clean and organized work environment to meet infection control standards.
- Provided chairside assisting during dental procedures.
- Provided exceptional customer service and patient care.
- Documented patient information and treatment details accurately.
- Fabricated temporary crowns.
- Assisted in root canal procedures and provided patient education on post-operative care.
- Monitored patient vital signs during nitrous oxide administration.
- Participated in training sessions to stay updated on nitrous oxide techniques and best practices.
Education
High School Equivalency - undefined
Kirksville, MO10.2019
Skills
- Chairside Assisting
- Patient Care
- Dental Radiography
- Sterilization Techniques
- Infection Control
- Patient retention
- Educating team
- Charting and Record Keeping
- X-ray Development
- Oral Health Education
- Dental Software Proficiency
- Dental Impressions
Certification
- Nitrous oxide monitoring
- In office sedation Monitoring
- CPR/BLS
- Missouri Dental Assisting Skills
- Certified Dental Assistant
Languages
English Native
Spanish Intermediate
Volunteer Work
- MOMOM 2022
- Meals on Wheels- Summer 2023
- Big Brothers Big Sisters- April 2023- May 2024
- City Of Columbia Parks and Recreation- April 2023- Current
Timeline
Lead Certified Dental Assistant
32 Dental Urgent Care
01.2025 - Current
Dental Assistant Instructor
Accelerated Dental Academy
04.2024 - 11.2025
Dental Assistant
Mid Missouri Dental Center
04.2024 - 01.2025
Dental Assistant
COMO Dental
08.2023 - 12.2023
Dental Assistant
DDS Dentures and Implant Solutions
05.2023 - 08.2023
Dental Assistant
Kirksville Dental Group
06.2021 - 05.2023