Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Hi, I’m

Robyn Haynes

Everton ,Missouri
Robyn Haynes

Summary

Experienced Truck Driver with a strong work ethic, safe driving history, and stable background in diverse transportation roles. Well-versed in trucks and trailers, handling the loading, unloading, and securing of various products. Highly organized in meeting customer, documentation, and business requirements. Conscientious truck driver knowledgeable about dot safety regulations and route planning. Accident-free safe driver with clean mvr with no violations. Several years of experience on road. Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing several years of related experience, advanced inspection skills, and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Motivated professional proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with several years of experience building client relations, supporting operations, managing logistics, and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks. Seasoned Truck Driver with a background in long-haul transport, logistics and safety compliance. Possess strong navigational skills, knowledge of vehicle maintenance and an impeccable driving record. Demonstrated ability to plan efficient routes while prioritizing safe delivery of goods. Previous role involved successfully reducing delivery times through strategic planning and time management. Reliable Truck Driver known for productivity and efficient task completion. Skilled in route planning, time management, and safety compliance to ensure timely deliveries. Possess strong navigation, vehicle maintenance knowledge, and load securing abilities. Excel in communication and problem-solving, ensuring smooth operations under diverse conditions. Experienced truck driver with expertise operating 18-wheelers and box trucks. Brings clean driving record, cdl license and current hazmat endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork. Safety-focused professional with outstanding work ethic and several days with zero accidents. Skilled in customer service and following dot requirements and good safety practices. Licensed for operation. Professional experienced using gps to determine efficient routes. Hardworking individual with several years of safe driving. Long-haul and regional driving background. Expert Driver with background operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients. Reliable professional in commercial transportation, known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges on the road. Committed to maintaining professionalism and punctuality in all transport assignments. Reliable heavy and tractor-trailer truck driver with solid experience in transporting goods efficiently and safely over long distances. Possess strong navigation skills, adherence to safety protocols, and ability to maintain vehicle condition. Skilled in time management and route planning, contributing to consistent on-time deliveries. Demonstrated capability to improve fuel efficiency through strategic driving techniques, reducing operational costs for previous employers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

22
years of professional experience
1
Certification

Work History

K & R Transport ll, LLC
London, OH

Truck Driver
07.2021 - 07.2024

Job overview

  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
  • Managed personal driving time according to Hours of Service regulations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Processed shipment documents neatly and efficiently for each load.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Performed regular inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.

May Trucking Company
Lebanon, TN

Truck Driver
02.2021 - 06.2021

Job overview

  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
  • Managed personal driving time according to Hours of Service regulations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Processed shipment documents neatly and efficiently for each load.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Performed regular inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.

Campbells Restraunt
Booneville, KY

Waitress
01.2003 - 12.2006

Job overview

  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Trained new employees to perform duties.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Responded to ad hoc cleaning duties at end of shift.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

C & S Country Store
Booneville, KY

Cashier
01.2005 - 12.2005

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Jack's Supermarket IGA
Beattyville, KY

Deli Clerk
01.2004 - 12.2004

Job overview

  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Operated cash register accurately and efficiently for customer transactions.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Maintained records such as inventory levels or sales figures.
  • Utilized point-of-sale system to process payments from customers.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Informed customers of deli specials to increase profits.
  • Documented and entered special orders for event catering and party trays.
  • Followed recipes and customer requests to prepare meals.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Offered samples to promote and upsell specials.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Tailored orders to address customer allergies and gluten concerns.
  • Directed patrons to restrooms and other amenities within facility.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Brewed and served coffee and tea with preferred add-ins.

Education

Lee County High School
Beattyville, KY

GED
05-1996

Auguste Escoffier School of Culinary Arts
Boulder, CO

Some College (No Degree) from Pasty Arts

Skills

  • Equipment Operation
  • Document Management
  • Delivery Scheduling
  • Materials Transport
  • Cargo Handling
  • Safe Driving
  • Route Management
  • Load security
  • Trip planning
  • Vehicle inspections
  • Trained in [State] safety regulations
  • Accurate record keeping
  • Efficient trip planner
  • Route Planning
  • Strong Work Ethic
  • Air Brake Certification
  • Logistics Planning
  • DOT Compliance
  • Problem-solving capabilities
  • Dependable and reliable
  • OTR Driving
  • Safe Driving Practices
  • Route planning expertise
  • Clean MVR
  • Courteous and polite demeanor
  • Planning ability
  • Customer-Oriented
  • Vehicle Maintenance
  • Mechanical Knowledge
  • Inclement weather driving
  • Refrigerated trailers operation

Languages

English
Full Professional

Certification

  • Class A CDL

Affiliations

  • Full time mom
  • Professional Truck Driver

References

References available upon request.

Timeline

Truck Driver

K & R Transport ll, LLC
07.2021 - 07.2024

Truck Driver

May Trucking Company
02.2021 - 06.2021

Cashier

C & S Country Store
01.2005 - 12.2005

Deli Clerk

Jack's Supermarket IGA
01.2004 - 12.2004

Waitress

Campbells Restraunt
01.2003 - 12.2006

Lee County High School

GED

Auguste Escoffier School of Culinary Arts

Some College (No Degree) from Pasty Arts

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Robyn Haynes