Robyn Hofhine
Salt Lake City,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
In-Home Nanny
Nanny Lane
Salt Lake City, UT
09.2025 - Current
- Supervised daily activities for children, enhancing safety and engagement through active participation.
- Planned and prepared nutritious meals catering to dietary needs.
- Organized educational games and activities to promote learning development.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Maintained detailed records of daily observations, tracking children's activities and behavior to inform developmental strategies.
- Communicated regularly with parents, providing insights on children's daily experiences and progress towards developmental milestones.
- Transported children to school, appointments, extracurricular activities, and outings.
Courier
FedEx
West Valley City, Utah
01.2018 - 08.2025
- Delivered packages promptly to designated locations across assigned routes.
- Managed pick-up and drop-off of shipments in compliance with safety protocols.
- Operated delivery vehicles while adhering to traffic laws and company standards.
Delivery Driver Assistant (Seasonal)
UPS
Salt Lake City, Utah
11.2017 - 12.2017
- Organized delivery routes for optimal efficiency and timely service.
- Assisted drivers with loading and unloading packages efficiently.
- Collaborated with team members to ensure accurate package handling.
Recruiter
C.R. England
04.2016 - 10.2017
- Managed 70-80 inbound/outbound calls daily, addressing customer inquiries and resolving issues
- Executed background checks to ensure candidate eligibility and compliance
- Processed and reviewed Motor Vehicle Reports to confirm driver eligibility.
- Maintained a daily log to track operational activities and communications.
Customer Service for Durable Medical Equipment
Tower Advertising Group
06.2015 - 04.2016
- Received incoming faxes from patient's doctor to ensure timely provision of back, knee, ankle, wrist, and elbow braces.
- Facilitated order processing for customer requests
- Obtained medical records to support patient treatment plans
- Requested medical records
- Received incoming faxes from patient's doctor for back, knee, ankle, wrist and elbow braces.
Management Information Systems
Salt Lake Community College/School of Applied Technology
08.2009 - 05.2015
- Admitted and registered high school students in Banner, ensuring accurate enrollment records
- Close out completers and non-completers in Banner
- Generated and mailed certificates to students upon program completion, confirming their achievements
- Scanned and indexed files into Nolij for efficient data management.
- Assisted students, faculty, and staff with student data requests and inquiries, providing timely support and information
- Managed incoming phone calls to assist students and staff.
- Scan and index files into Nolij
- Organized and maintained files for easy retrieval.
Education
Diploma -
Granite High School
Salt Lake City, UTSkills
- Childcare supervision
- Child Safety Awareness
- Activity planning
- Age-appropriate activity planning
- Meal preparation
- Activity coordination
- Parent communication
- Parent Liaison
- Child transport
- Record keeping
- Budget Management
- Microsoft Office
- Excel
- Customer Service Skills
- Conflict Resolution
- Household Organization
- Phones
- Positive Attitude
- Recruiting
- Age-appropriate activity planning
- Child Safety Awareness
- Activity planning
Timeline
In-Home Nanny
Nanny Lane
09.2025 - Current
Courier
FedEx
01.2018 - 08.2025
Delivery Driver Assistant (Seasonal)
UPS
11.2017 - 12.2017
Recruiter
C.R. England
04.2016 - 10.2017
Customer Service for Durable Medical Equipment
Tower Advertising Group
06.2015 - 04.2016
Management Information Systems
Salt Lake Community College/School of Applied Technology
08.2009 - 05.2015
Diploma -
Granite High School