Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robyn Jackson

Alto,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience

Work History

Secretary

Hilltop Baptist Church
Alto, TX
05.2023 - Current
  • Compiled reports on the status of outstanding invoices and payments received.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to bank.
  • Maintained a high level of confidentiality when dealing with sensitive data.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Verified accuracy of vendor invoices, credit memos, and statements.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Sent and distributed mail and parcels.
  • Processed invoices for payment; tracked payments received from vendors and clients.

Data Entry Clerk/Jail Admin Assistant

Cherokee County Sheriff's Office
Rusk, TX
10.2014 - 06.2022
  • Verified accuracy of book in records of inmate charges with probable cause affidavits
  • Worked alongside DPS errors and resolutions in correcting criminal history information
  • Worked with NetData law enforcement technicians to correct local book-in charges to re-sequence charges for correct criminal history submissions
  • Corrected information for CJIS submissions
  • Assisted warrant officer in their absence
  • Handled entry of department citations for racial profiling report
  • Assisted jail staff with correct book-in procedures.

Dispatcher

Cherokee County Sheriff's Office
Rusk, TX
04.2008 - 10.2014
  • Answered calls and dispatched appropriate emergency responders
  • Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
  • Entered stolen property, missing persons, warrants, protective orders into TCIC
  • Obtained training required for licensure
  • Received a Master telecommunicator license in approximately 2018.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Maintained and updated crucial and confidential information, phone numbers and addresses.
  • Participated in training sessions designed to improve knowledge base related to job functions.
  • Communicated with police officers via two-way radios to provide updates on suspect location or vehicle description when necessary.
  • Prioritized calls based on severity level in order to ensure that those requiring immediate attention were addressed first.
  • Adhered to departmental policies regarding confidentiality of information pertaining to victims or suspects involved in criminal activity.
  • Received and evaluated emergency calls from the public; determined the nature of the call and provided necessary instructions.
  • Dispatched police officers and emergency personnel to calls for service.
  • Collaborated with fellow dispatchers to resolve difficult issues.
  • Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
  • Notified supervisors of any irregularities or problems encountered during shift operations.

Cashier

Brookshire Brothers
Jacksonville, TX
05.2006 - 04.2008
  • Worked closely with front-end staff to assist customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Discounted purchases by scanning and redeeming coupons.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Offered customers carry-out service at completion of transaction.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Greeted customers promptly and responded to questions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Education

High school diploma -

Jacksonville High School
05.2006

Skills

  • Microsoft Excel
  • Typing
  • Data Entry
  • Clerical Experience
  • Microsoft Word
  • Microsoft Outlook
  • QuickBooks
  • Multi-Line Phone Systems
  • Accounts Receivable and Payable
  • Prioritization and Time Management
  • Payroll Processing
  • Verbal and Written Communication
  • Filing Experience
  • Payment Collection
  • Cash Handling
  • ID Verification

References

References available upon request.

Timeline

Secretary

Hilltop Baptist Church
05.2023 - Current

Data Entry Clerk/Jail Admin Assistant

Cherokee County Sheriff's Office
10.2014 - 06.2022

Dispatcher

Cherokee County Sheriff's Office
04.2008 - 10.2014

Cashier

Brookshire Brothers
05.2006 - 04.2008

High school diploma -

Jacksonville High School

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Robyn Jackson