Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Robyn Leadbetter

Robyn Leadbetter

Cape Coral

Summary

Versatile inventory management and planning professional offering a consistent 18-year retail and wholesale background. Well-versed in customer service, sales and logistics. Meticulous attention to detail and creative yet disciplined approach to projects. Well-organized and dependable candidate accomplished at managing multiple priorities safely and with positive energy. Always willing to take on additional responsibilities to support the team and meet goals.

Overview

21
21
years of professional experience

Work History

Delivery Driver

Auto Value
04.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Retail Service Specialist

O'Reilly Auto Parts
10.2020 - 04.2024


  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Streamlined inventory management for improved product availability and reduced waste.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assisted customers in making informed purchase choices and selecting products.
  • Managed returns process efficiently by adhering to store policies while ensuring customer satisfaction in all cases of merchandise exchange or refund requests.
  • Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
  • Handled customer inquiries, resolving issues promptly and professionally.

Perpetual Inventory Replenishment

Pep Boys, Inc.
03.2017 - 08.2020
  • Managed the inventory control software system to provide inventory level updates and reordering notices.
  • Monitored customer return shipments and communicated damages to the manufacturer.
  • Completed scheduled inventory counts and supply audits.
  • Greeted store customers and discussed needs.
  • Worked with store employees to present merchandise in an appealing manner.
  • Maintained store assets with effective loss prevention strategies.

HUB Inventory Specialist

Advance Auto Parts, Inc.
04.2015 - 03.2017
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Prepared delivery loads for shipment.
  • Inspected merchandise for damage and accuracy against order documents.
  • Redirected shipments en route in response to customer requests.
  • Established long-term customer relationships through prompt and courteous service.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Picked products for specific routes according to pick sheets.

Delivery Driver

Advance Auto Parts, Inc.
07.2014 - 04.2015
  • Loaded and secured items in trucks.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Submitted receipts and money received from deliveries at the end of each shift.

Commerial Parts Pro

Advance Auto Parts, Inc.
02.2012 - 06.2014
  • Responded to customer requests via telephone and email.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Moved parts to designated bays for deliveries.
  • Ordered parts for customers, repair shops and the dealer service department.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Recommended merchandise to customers based on their needs and preferences.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Scheduled deliveries, monitored progress and communicated updates to customers.

Delivery Driver

Advance Auto Parts, Inc.
10.2010 - 02.2012
  • Verified each delivery against shipping instructions before delivering to customers.
  • Communicated customer complaints, requests and feedback to company management.
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Completed all documentation neatly and accurately.

Purchasing Clerk

Parts Depot, Inc.
01.2008 - 04.2010
  • Managed large product inventories and placed orders when product levels were running low. 
  • Organized incoming and outgoing file movements in efficient and accurate manner.
  • Answered telephone inquiries from clients, vendors and the public.
  • Verified the quantity and description of materials received by checking merchandise against the packing list.
  • Recorded information, shortages and discrepancies in the ADIS and JCON systems.
  • Entered quantity received against the purchase order in the computer system.

Stable Hand

Rainbow Farms Stables
08.2005 - 04.2010
  • Raked, mucked and swept stables. 
  • Fed, groomed and exercised horses per shift necessity. 
  • Administered general horse medication and necessary special care. 

Delivery Driver

Advance Auto Parts, Inc.
06.2006 - 01.2009
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Completed and submitted all necessary logs and paperwork on a daily basis.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Verified each delivery against shipping instructions before delivering to customers.

Activities Assistant

Fort Myers Care And Rehabilitation
03.2007 - 07.2007
  • Developed and implemented themes and activities for residents and patients.
  • Maintained and ordered supplies for activities.
  • Transported residents and patients through facility to enable engagement in community activities.
  • Communicated with supervising staff and regarding resident and patient activity and interests.
  • Communicated with family members of residents and patients regarding facility activity participation.
  • Assisted in facility meal distribution and attendance.

Delivery Driver

NAPA Auto Parts
01.2006 - 06.2006
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Communicated customer complaints, requests and feedback to company management.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Completed on-time deliveries by choosing the best and most efficient routes.

Delivery Driver

Papa John's Pizza
04.2004 - 01.2006
  • Prepared and inspected orders according to customer request.
  • Communicated customer complaints, requests and feedback to company management.
  • Interpreted maps and followed written and verbal directions.
  • Submitted receipts and money received from deliveries at the end of each shift.
  • Completed on-time deliveries by choosing the best and most efficient routes.

Education

General

Edison Community College, Fort Myers, Florida

General

Fayetteville Technical Community College, Fayetteville, NC

High School Diploma - undefined

Mariner High School, Cape Coral, FL
2005

Skills

  • Customer Service
  • Teamwork and collaboration
  • Interpersonal and written communication
  • Self-motivated
  • Positive attitude
  • Organized
  • Attention to detail
  • Order picking and processing
  • Data entry
  • Stocking and inventory

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Driver - Auto Value
04.2024 - Current
Retail Service Specialist - O'Reilly Auto Parts
10.2020 - 04.2024
Perpetual Inventory Replenishment - Pep Boys, Inc.
03.2017 - 08.2020
HUB Inventory Specialist - Advance Auto Parts, Inc.
04.2015 - 03.2017
Delivery Driver - Advance Auto Parts, Inc.
07.2014 - 04.2015
Commerial Parts Pro - Advance Auto Parts, Inc.
02.2012 - 06.2014
Delivery Driver - Advance Auto Parts, Inc.
10.2010 - 02.2012
Purchasing Clerk - Parts Depot, Inc.
01.2008 - 04.2010
Activities Assistant - Fort Myers Care And Rehabilitation
03.2007 - 07.2007
Delivery Driver - Advance Auto Parts, Inc.
06.2006 - 01.2009
Delivery Driver - NAPA Auto Parts
01.2006 - 06.2006
Stable Hand - Rainbow Farms Stables
08.2005 - 04.2010
Delivery Driver - Papa John's Pizza
04.2004 - 01.2006
Fayetteville Technical Community College - , General
Mariner High School - High School Diploma,
Edison Community College - , General

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Robyn Leadbetter