Robyn Lindsay
Auburn
Summary
Recent graduate with foundational knowledge in Psychology with an emphasis on addiction, as well as lived experience with addiction. Hands-on experience with people suffering from homelessness through a collaboration with a local coalition for the homeless. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment, passion and drive.
Overview
27
27
years of professional experience
Work History
Pet Hotel Receptionist
Grove Bark Inn
09.2021 - 10.2024
- Collected deposits, fees, and payments.
- Handled customer correspondence through telephone and email with expert customer service.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out process.
Receptionist
Moores Mill Animal Hospital
09.2022 - 03.2024
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and handled client requests for appointments, refills of medication, or directed calls to the appropriate person.
- Corresponded with clients via telephone, email, and fax.
Receptionist
Gainesville Veterinary Hospital
04.2019 - 07.2021
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or fax.
- Resolved customer problems and complaints.
Receptionist
South Hall Veterinary Hospital
11.2017 - 04.2019
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Pet Sitter
Wags N' Whiskers Pet Sitting
08.2014 - 11.2017
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Veterinary Technician
Banfield Pet Hospital
07.2012 - 07.2014
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
Inventory Manager
Carriage Hills Animal Hospital
05.2010 - 12.2011
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Placed orders for all hospital inventory and retail merchandise.
- Risk management duties such as prevention and recognition.
- Obtained merchandises based on customer requests.
Reception Manager/Practice Manager
Cobbs Ford Pet Health Center
11.1997 - 08.2009
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved customer and employee conflicts effectively to ensure customer and employee satisfaction.
- Handled all accounts receivable and accounts payable.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Bachelor of Arts - Psychology With Emphasis in Addiction
Southern New Hampshire University
Manchester11-2024
Skills
- Problem-Solving
- Ability to work in a team
- Communication Skills (verbal and written)
- Strong work ethic
- Adaptability
- Detail-oriented
- Leadership
- Friendly/Outgoing Personality
- Organizational ability
- Tactfulness
Timeline
Receptionist
Moores Mill Animal Hospital
09.2022 - 03.2024
Pet Hotel Receptionist
Grove Bark Inn
09.2021 - 10.2024
Receptionist
Gainesville Veterinary Hospital
04.2019 - 07.2021
Receptionist
South Hall Veterinary Hospital
11.2017 - 04.2019
Pet Sitter
Wags N' Whiskers Pet Sitting
08.2014 - 11.2017
Veterinary Technician
Banfield Pet Hospital
07.2012 - 07.2014
Inventory Manager
Carriage Hills Animal Hospital
05.2010 - 12.2011
Reception Manager/Practice Manager
Cobbs Ford Pet Health Center
11.1997 - 08.2009
Bachelor of Arts - Psychology With Emphasis in Addiction
Southern New Hampshire University
Similar Profiles
Kayla StilesKayla Stiles
Camp Counselor and Hotel at Grove Bark InnCamp Counselor and Hotel at Grove Bark Inn
Tyler PloughmanTyler Ploughman
Kennel Crew Member at Bergen Bark InnKennel Crew Member at Bergen Bark Inn
Mollye PatrickMollye Patrick
Manager at Bone & Bark InnManager at Bone & Bark Inn