Robyn Mason
Nathalie,VA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Breath Facilitator/Holistic Health Coach
Self-employeed
01.2023 - Current
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of breathing practices.
- Developed customized training materials, enhancing participant comprehension and retention of key concepts.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
- Identified areas in need of improvement and implemented solutions.
Home School Instructor
Self-employeed
08.2020 - 01.2024
- Enhanced student comprehension by incorporating real-life examples and practical applications into lesson plans.
- Supported students'' academic progress by providing individualized attention and tailored instruction to meet diverse learning needs.
- Collaborated with other home school instructors to develop interdisciplinary lessons, promoting a well-rounded education for students.
- Implemented hands-on activities and project-based learning to encourage critical thinking and problem-solving skills in students.
Instructional Paraprofessional
Campbell County Schools
08.2015 - 11.2020
- Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.
- Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Implemented behavior management strategies to maintain a positive and focused classroom environment.
- Supported students during small group instruction, reinforcing concepts taught by the lead teacher.
- Monitored student progress through ongoing assessments and adjusted instructional strategies accordingly, resulting in more targeted support.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Certified Opthalmic Assistant/Medical Office Manager
Harman Eye Center
07.2011 - 08.2015
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Transcribe information during clinical visits in real time into electronic health records(EHRs) under physicians supervisions
- Assisted Retinal Doctors with injections into patients eyes
- Supported business growth by assisting in marketing campaigns and coordinating events.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Demonstrated adaptability by quickly mastering new software applications.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Reduced overhead costs with vigilant expense monitoring while maintaining a high standard of quality for materials or services utilized.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Managed approximately 30 incoming calls, emails and faxes per day from staff and patients
Education
Bachelor of Arts - Speech Communication And Rhetoric
Colorado State University
Fort Collins, CO12.2000
Skills
- Problem Solving
- Critical Thinking
- Flexibility
- Communication
- Attention to Detail
- Administrative
- Teamwork
Timeline
Breath Facilitator/Holistic Health Coach
Self-employeed
01.2023 - Current
Home School Instructor
Self-employeed
08.2020 - 01.2024
Instructional Paraprofessional
Campbell County Schools
08.2015 - 11.2020
Certified Opthalmic Assistant/Medical Office Manager
Harman Eye Center
07.2011 - 08.2015
Bachelor of Arts - Speech Communication And Rhetoric
Colorado State University
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