Robyn McCarroll
Pflugerville,TX
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
Central Texas Rheumatology Associates
2022.12 - Current
- Explain course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Identify issues, analyze information and provide solutions to problems.
- Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Apply effective time management techniques to meet tight deadlines.
- Educate family members and caregivers on patient care instructions.
- Monitor patient reactions after administering medications and IV therapies.
Bookkeeper / HR Generalist
Texas Systems Group
2020.02 - 2022.11
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Advocated for staff members, helping to identify and resolve conflicts.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Registered Nurse
Austin Diagnostic Clinic
2017.04 - 2020.02
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skilled at working independently and collaboratively in a team environment.
Registered Nurse
Austin State Hospital
2016.01 - 2017.04
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse
South Austin Medical Center
2015.01 - 2015.12
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Provided inpatient care to diverse population of adult medical and surgical patients.
Receptionist/Office Manager
Spicewood Springs Animal Hospital
2005.02 - 2014.12
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Associate of Applied Science - Nursing
Austin Community College
Austin, TX12.2014
Bachelor of Arts - International Studies And German
University of North Carolina At Charlotte
Charlotte, NC05.2004
Skills
- Intravenous therapy
- Certified in CPR/AED
- Preventive Healthcare
- ICD-10
- Patient Assessment
- Care Coordination
- Chart updating
- Treatment Planning
- Chronic Disease Management
Certification
- Basic Life Support Training
Timeline
Registered Nurse
Central Texas Rheumatology Associates
2022.12 - Current
Bookkeeper / HR Generalist
Texas Systems Group
2020.02 - 2022.11
Registered Nurse
Austin Diagnostic Clinic
2017.04 - 2020.02
Registered Nurse
Austin State Hospital
2016.01 - 2017.04
Registered Nurse
South Austin Medical Center
2015.01 - 2015.12
Receptionist/Office Manager
Spicewood Springs Animal Hospital
2005.02 - 2014.12
Associate of Applied Science - Nursing
Austin Community College
Bachelor of Arts - International Studies And German
University of North Carolina At Charlotte
- Basic Life Support Training
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