Robyn Mejia
Rio Dell
Summary
Efficient, organized Clinical Administrator, and Medical Biller with experience handling complex management software for clinical coverage. Diligent and well-versed in medical data entry, medical billing and administrative duties. Successfully navigates customer experience from medication management, discrepancies and billing. Skillfully collaborates with medical executives and care providers, providing critical patient resources for appointment scheduling, financing and receiving treatment.
Overview
5
5
years of professional experience
Work History
Clinical Administrator/Medical Biller
Family Psychiatry Medical Group
Eureka, Ca
12.2015 - 11.2019
- Processed patient data documents, reports and case management files to assist clinical staff operations.
- Organized patient care by coordinating call routing, scheduling appointments and fulfilling service requests.
- Collaborated with clinical team members regarding administration and filing for patient referrals and service authorization.
- Managed administration of patient benefits and services according to state and federal guidelines.
- Supervised data entry and document sharing for EMR system management.
- Responded proactively to concerns and questions by acting on patient feedback.
- Implemented policies and procedures to achieve financial goals while meeting patient and associate expectations.
- Reviewed and verified benefits and eligibility with speed and precision.
- Prepared billing statements for patients, ensuring correct diagnostic coding.
- Remained up-to-date details of patient financial responsibilities, fee-for-service and managed care plans by participating in training programs.
- Pulled patient records and transferred information to appropriate parties.
- Handed interviewing, hiring, and terminating staff.
Memory Care Support Professional
Brookdale Assisted Living
Fortuna, Ca
11.2014 - 07.2015
- Kept family members abreast of important information regarding patient care, health issues and medication.
- Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
- Helped clients perform grooming, bathing and other hygiene tasks.
- Prepared activities for clients to engage in during free time.
- Communicated client conditions with family members and explained treatment options.
- Responded promptly to dangerous incidents and emergency situations by adhering to proper procedures.
Education
GED -
Lost Coast High
Skills
- Patient Advocacy
- Health Information Systems
- Medicare Compliance
- Files and Records Management
- Medical Billing and Invoicing
- Services Rendered Documentation
- Data Entry and Medical Records
- Care Cloud EMR
- Clinical leadership
- Facility management
- HIPAA compliance
- Customer relations
- Computer proficiency
- Client relations
- Call management
- Follow-up skills
- Documentation
TRAINING AND CERTIFICATIONS
- Yearly HIPAA Compliance training
- CPA Courses
- Medical Billing Classes, Commercial and Private
- Psychiatric Administration Seminar 2018
- Billing Course through Beacon
- First Aide & CPR (expired but can renew)
Timeline
Clinical Administrator/Medical Biller
Family Psychiatry Medical Group
12.2015 - 11.2019
Memory Care Support Professional
Brookdale Assisted Living
11.2014 - 07.2015
GED -
Lost Coast High